4004 IT & Software Developer jobs in the US
Desktop Administrator, IT Infrastructure
$70,000 - 110,000
tax.com
Noel Road 13155, Plano
$70,000 - 110,000
Requirements
Must:
- High school diploma or general equivalency diploma (GED) with 1-3 years of relevant IT helpdesk or desktop administration experience
- Familiarity with standard concepts, practices, and procedures in the IT field
- Bachelors Degree in Information Technology or a related field is advantageous
- Fluency in English required (reading, writing, speaking)
- Proficient troubleshooting abilities and intermediate knowledge of Microsoft Office 365, particularly Excel, Word, and Outlook
- Proficiency in Active Directory and IT ticketing systems is necessary
- Strong verbal and communication skills with a high level of triaging proficiency
- Effective time management skills are essential
- Valid drivers license is required; certifications in User Operating Systems, Microsoft Exchange, and Active Directory are preferred
Responsibilities
- Respond to calls from various locations addressing issues related to desktop and laptop systems and software
- Provide Tier 1 help desk support for a corporate environment of over 2,700 users, ensuring timely assistance
- Maintain a focus on customer service for all clients and interact professionally with customers, coworkers, and supervisors
- Serve as the primary help desk phone support and create tickets for all incoming inquiries
- Conduct first-pass troubleshooting and resolve issues as needed
- Regularly review open tickets and follow up with end users for updates
- Identify the appropriate group responsible for problem resolution and determine when to escalate issues to senior technicians or additional IT teams
- Document and communicate the steps taken during the troubleshooting process
- Assist in the installation, maintenance, and support of systems and software
- Conduct general lab work and assist with system backups and recovery as required
- Engage with executive-level employees to troubleshoot and resolve technical issues
- Complete additional projects and other duties as assigned
Description
We are a dynamic company offering hybrid work options with a base in our Plano office, where on-site presence is required three days a week. Our award-winning culture emphasizes a strong work-life balance, providing generous personal time off benefits and 14 weeks of fully paid leave for new parents, including adoption. We also support your health with monthly gym membership reimbursements or gym equipment reimbursements from day one of your employment. Additional benefits include a 401K with employer matching, tuition reimbursement after one year of service, and a fertility assistance program. After five years, you are also eligible for a four-week company-paid sabbatical. We value our employees and aim to foster a positive work environment.
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How many DevOps jobs are in the United States?
Currently, there are 4004 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the US a good place for DevOps?
The US is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the United States?
Space Ops Inc., Decisive Dividend Corporation, D3 Security Management Systems, GINGER Telecom, Gatestone & Co. Inc, GE Aerospace, IntouchCX among others, are currently hiring for DevOps roles in the United States.
The company with most openings is Judge Group, Inc. as they are hiring for 297 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.
The company with most openings is Judge Group, Inc. as they are hiring for 297 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.