952 IT & Software Developer jobs in the US
Help Desk Support Specialist
$45,843 - 62,400
World Car Auto Group
Interstate 35 North, San Antonio
$45,843 - 62,400
Requirements
Must:
- Proven experience in IT support or help desk positions with a strong emphasis on delivering outstanding customer service.
- Solid comprehension of operating systems including Windows, macOS, and Linux environments.
- Practical experience with computer management techniques and tools for troubleshooting hardware and software issues.
- Familiarity with computer networking concepts such as LAN/WAN architecture, VPN configurations, firewall management, and network security protocols.
- Capability to articulate technical information clearly and effectively to non-technical individuals.
- Exceptional organizational skills with a keen attention to detail in handling multiple support requests simultaneously.
Responsibilities
- Deliver timely and professional technical assistance to end-users through phone, email, or remote access, efficiently addressing hardware, software, and network challenges.
- Oversee computer systems and peripherals, including desktops, laptops, printers, and mobile devices, ensuring they operate at peak performance.
- Aid users with operating systems like Windows and macOS, resolving software conflicts and configuration issues.
- Assist with computer networking tasks including LAN (Local Area Network), VPN (Virtual Private Network), firewall settings, and connectivity problems.
- Perform software troubleshooting for applications such as the Microsoft Office suite and other enterprise tools to swiftly resolve user-reported concerns.
- Keep computer hardware components and peripherals maintained and updated to ensure reliability and security within the IT infrastructure.
Description
We are looking for a dynamic and proactive Help Desk Specialist to become part of our IT support team. In this role, you will serve as the first point of contact for end-users seeking technical help, ensuring quick resolution of issues related to hardware, software, and network connectivity. Our vibrant team is dedicated to providing exceptional IT support, and your technical skills combined with enthusiasm will contribute to creating a dependable digital environment that drives our organizations success every day. Our position offers generous pay, benefits including dental, health, life, and vision insurance, as well as paid time off. This role requires in-person work.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 952 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Snaplii, Besnard Information Services, Gatekeeper Systems Inc, TsunadeQ Systems, Goway Travel Limited, ENSCO, Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Capital One as they are hiring for 240 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Capital One as they are hiring for 240 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.