566 IT & Software Developer jobs in the US
After-hours support specialist
$41,600 - 45,760
Woodfield inc.
Highway 376 Highway South 5333, Camden
$41,600 - 45,760
Requirements
Must:
- I require proven experience in customer support or call center roles, particularly during after-hours shifts.
- You should possess excellent verbal and written communication skills, emphasizing clarity and professionalism.
- Proficiency in Microsoft Office applications and general computer skills for accurate data entry and documentation tasks is essential.
- A clean background is necessary to qualify for Security clearance.
- A stable work history in an office environment is preferred.
Responsibilities
- I expect you to respond swiftly to load-related inquiries via phone, email, or chat during after-hours periods, ensuring a positive customer experience.
- Accurately handle data entry tasks, updating client records and logging interactions in our company database.
- Demonstrate outstanding phone etiquette and communication skills to resolve issues efficiently and professionally.
- Collaborate with team members to troubleshoot technical problems, escalate complex cases as needed, and contribute to ongoing process improvements.
- You will need the ability to work nights for a 10-hour shift from 8:00 PM to 6:00 AM, following a rotation of four days on and four days off with another Support Staff Specialist.
- Work independently with minimal supervision throughout your shift.
Description
Join our lively team as an Afterhours Support Specialist, where your proactive and enthusiastic approach will help ensure seamless support services during evening and overnight shifts. In this crucial position, you will deliver exceptional support to drivers, manage inquiries efficiently, and maintain precise data entryโall while building positive relationships with various team members. Your strong communication skills and technical abilities will drive customer satisfaction and operational efficiency during non-standard hours. Job Type: Full-time Pay: $20.00 - $22.00 per hour Expected Hours: 40 per week Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - On-the-job training - Paid time off - Vision insurance Application Question(s): - Can you confirm having less than three employers in the last three years? Security Clearance: - Secret (Preferred) Work Location: - In person
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 566 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Dyrand, Surpass Solutions Inc, ViaLase, Inc., Deloitte, Energy Transfer Partners, I.T. WORKS! Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.