Groundskeeper

- Maintain a welcoming and friendly attitude at all times. - Communicate effectively both verbally and in writing with all levels of staff and guests in a courteous and service-oriented manner. - Listen attentively to and clarify concerns expressed by guests and employees. - Balance multiple tasks and prioritize departmental responsibilities to meet deadlines efficiently. - Approach all interactions with guests and staff in a friendly and attentive manner. - Attend mandatory hotel meetings and training sessions. - Ensure consistent attendance according to Highgate Hotel standards, with scheduling that adapts to hotel needs. - Uphold high standards of personal appearance, including wearing the designated uniform and nametag. - Adhere to Highgate Hotel regulations and standards to promote safe and efficient operations. - Strive for productivity, identify challenges, and assist in developing solutions. - Handle problems effectively by anticipating and resolving issues as they arise. - Comprehend and apply complex information and data from various sources to achieve specific objectives. - Be open to cross-training in other hotel-related functions. - Maintain confidentiality of sensitive information. - Show initiative in anticipating guest or operational needs. - Execute additional responsibilities as assigned by management. - Keep the work area clean and safe at all times. - Ensure the upkeep of all plants and grounds, including picking up trash and watering plants as required. - Trim, prune, fertilize, and maintain trees, plants, and shrubs on the property. - Plant grass, flowers, trees, and shrubs throughout the grounds. - Use all landscaping tools and equipment safely and effectively.