1976 IT & Software Developer jobs in the US
Slack administrator
$90,000 - 127,000
West Coast Consulting LLC
Research Drive 1148, San Francisco
$90,000 - 127,000
Requirements
Must:
- Proven experience as a Slack Administrator, demonstrating expertise in managing channels, user groups, and guest access
- Familiarity with ticketing systems such as Jira Service Desk, Zendesk, or Freshdesk
- Strong ability to manage ticket queues effectively, ensuring adherence to service level agreements (SLAs) and maintaining thorough documentation
- Experience in hardware management, including the handling of YubiKeys, peripherals, and loaner laptops
- Proficient in providing macOS support, with skills in basic user-level troubleshooting
- Excellent written communication skills, enabling clear and concise responses to tickets
Responsibilities
- Manage and oversee Slack administration functions
- Process changes in channel memberships and user groups
- Transition channels between private and public settings as required
- Invite single-channel guests and external collaborators; oversee Slack Connect channel approvals
- Diagnose Slack login and Single Sign-On (SSO) issues
- Review and approve or direct Slack app integration requests in accordance with company policies
Description
We are seeking a Slack Administrator for a contract position based in our San Francisco office. In this role, you will primarily focus on managing our Jira ticket queue while providing hardware fulfillment and macOS user support. We value clear communication and effective management of our Slack environment, ensuring our team can collaborate seamlessly. Join us to become a vital part of an innovative and supportive team.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1976 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sequoia Software, D3 Security Management Systems, Snaplii, Cobmex® Apparel Inc., KUBRA, Nurse Next Door, Allied Technical Solutions among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 124 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 124 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.