Senior designer - Perigold

- Uphold luxury customer experience standards and deliver a genuine, welcoming atmosphere that highlights our dedication to customer satisfaction and luxury design. - Manage your portfolio comprehensively, nurturing enduring relationships with design clients and seeking new design opportunities in-store and within the community. - Address the complex needs of our customers, handling large-scale luxury and trade projects and intricate custom product development. - Utilize your knowledge in interior design and sales to guide customers through their design choices and purchases. - Provide insights on fabrics and finishes, emphasizing characteristics such as performance, texture, and market trends using both digital and physical samples. - Coordinate virtual, in-home, and in-store design appointments, including the preparation of design deliverables and product selection. - Use sales data and design software to enhance store profitability and brand success (mood boards, space plans, 2D/3D room layouts). - Prioritize customer interactions effectively while maintaining clear communication with leadership. - Achieve or surpass sales and customer satisfaction benchmarks, along with other key performance indicators. - Participate in operational activities in the store, such as displaying new products, managing floor sets, replenishment, and substitutions. - Contribute innovative ideas and solutions to enhance team operations continuously. - Engage in a dynamic, high-energy environment where products, promotions, and processes can change rapidly.