1795 IT & Software Developer jobs in the US
IT Helpdesk Client Support Analyst
$45,000 - 75,000
Waident Technology Solutions
West Madison Street 500, Chicago
$45,000 - 75,000
Requirements
Must:
- Minimum of 2 years of experience in a support role, with Managed Service Provider experience being an advantage
- Technology degree or equivalent education and experience
- Demonstrated proficiency in Microsoft Windows and Microsoft Office Suite
- Strong problem-solving abilities with end-user hardware and software issues
- Ability to multitask and remain effective in a fast-paced environment
- Professional attitude with a customer-focused mindset
- Good verbal and written communication skills
- Capacity to proactively manage special projects
- Knowledge of WAN, VLAN, firewalls, and VPNs is a plus
Responsibilities
- Provide hands-on support for end-user hardware including computers and smartphones
- Troubleshoot software issues related to Microsoft Windows, Office, and other business applications
- Resolve network and server access problems for users
- Address voice communications and voicemail system issues
- Respond to helpdesk requests and service tickets promptly and helpfully
- Keep accurate and useful documentation within our support tools
- Image and deploy new computers and necessary hardware
- Monitor antivirus and malware notifications, swiftly addressing potential threats
- Escalate complicated issues to senior members of the helpdesk or network team when needed
- Complete special projects as assigned by the manager
Description
At Waident Technology Solutions, we are looking for a motivated Client Support Analyst to join our team. We offer a collaborative work environment that encourages skill development through knowledge sharing. Our ideal candidate will engage in troubleshooting various technical issues while maintaining a professional and customer-focused demeanor. This position is hybrid, requiring you to report to our offices in Chicago or Naperville three days a week, with flexible work-from-home options. We value work-life balance and actively manage workloads to minimize after-hours commitments. Our compensation package includes benefits such as health insurance, 401(k), and paid time off.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1795 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
micro1, Consultation Devpresso Inc, Savard Personnel Group, PNC IT, Tenet Advisors, LLC, Bedrock Technology, T.M. Bier & Associates among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 138 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 138 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.