593 IT & Software Developer jobs in the US
IT Help Desk Analyst - Support Specialist
$45,115 - 54,329
VALLEY FORGE FLAG
Carolina Avenue, Moncks Corner + Remote
$45,115 - 54,329
Requirements
Must:
- A four-year degree in computer technology, information systems, or a related field, or equivalent experience.
- Proficient in hardware knowledge of Windows PCs, including installation, component replacement, and upgrades.
- Solid experience with installing, troubleshooting, and upgrading Microsoft Windows operating systems and associated software.
- Familiarity with JD Edwards or similar ERP systems is preferred.
- Experience in a manufacturing or distribution environment is a plus.
- Strong communication skills with the ability to foster effective working relationships across teams.
- Proven problem-solving abilities to manage complex technical challenges.
- Excellent organizational and time management skills.
- High attention to detail with accurate data-entry capabilities.
Responsibilities
- Provide first-level technical support for users by diagnosing and addressing issues with hardware, software, and peripheral devices.
- Support and maintain in-house computer systems, including desktops, laptops, and related devices, focusing on installation, repair, upgrades, and routine maintenance.
- Utilize our internal ticket tracking system to prioritize and manage workloads effectively.
- Respond to user requests through email, phone, and in-person interactions.
- Assist with onboarding new users by creating accounts in Active Directory and deploying necessary equipment such as laptops, desktops, and phones.
- Troubleshoot problems in a timely, precise, and customer-centric manner.
- Provide training and guidance to end-users as needed.
- Maintain an accurate inventory of all IT assets, including printers, phones, computers, laptops, monitors, and other peripherals.
- Document and update IT processes, configurations, and procedures.
- Support ERP and shipping software as required (prior experience is a plus).
- Carry out other related tasks and special projects as assigned.
Description
This is a full-time position with anticipated working hours of 40 per week. The pay range for this role is $21.69 - $26.12 per hour. We offer a comprehensive benefits package, including a 401(k) plan with matching, dental, health, life, and vision insurance, a flexible spending account, and paid time off. This position requires in-person attendance at our work location.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 593 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Surpass Solutions Inc, Kelly, Studio Trois Γtoiles Design, Skycope C-UAS Technologies Inc, AC Americas, Giesecke+Devrient, Execusource, Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.