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Universite Saint-Paul jobs

Computer Technician / Technicien informatique

$50,000 - 70,000
Universite Saint-Paul
Hazel Street 110, Ottawa
$50,000 - 70,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
French
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- College diploma in computing - Experience with installing, configuring, and troubleshooting micro-computers and related software and equipment - In-depth knowledge of MS Office suite, Windows operating systems, and familiarity with Apple products - Understanding of System Center Configuration Manager (SCCM) - Proficiency in programming and development environments - Familiarity with enterprise networks and communication protocols - Awareness of cybersecurity practices and sensitive data protection - Bilingual proficiency in French and English, both written and spoken - Strong initiative, discernment, and tact - Methodical and precision-based working style - Capability to prioritize tasks and make decisions effectively - Excellent listening and advisory skills - Team-oriented with strong customer service and interpersonal skills

Responsibilities

- Provide technical support to administrative staff, faculty, and students - Manage network and email user accounts - Keep current records of IT equipment inventories - Set up and repair audiovisual equipment for events - Diagnose and resolve issues related to software, operating systems, and hardware - Install, verify, and update software on micro-computers - Troubleshoot and resolve problems with micro-computers and their components - Recommend, install, and maintain both servers and micro-computers - Sustain core systems including virtual servers, antivirus software, and backups - Deliver basic support for institutional systems like PaperCut and Raisers Edge - Implement and support IT policies and protocols - Monitor and assist with network component operations - Document installation and user procedures - Ensure uninterrupted service for the universitys network infrastructure and servers - Perform backups and conduct diagnostics for performance monitoring - Stay informed about new technologies and assess systems for improvement - Automate and integrate systems requiring programming - Proactively identify enhancements for effective IT use - Attend strategic IT planning meetings and collaborate with university IT services - Identify training requirements and communicate with the supervisor - Provide guidance and support as a resource for users - Undertake additional tasks assigned by the supervisor as needed - Be prepared to work outside of regular hours in emergencies

Description


At Saint Paul University, we are the founding college of the University of Ottawa, established in 1848, and we have maintained a collaborative relationship since 1965. Our bilingual institution fosters a close-knit environment, hosting over 1,000 students. We offer a range of programs encompassing social communication, counseling, and theology, among others. We pride ourselves on creating a supportive environment for professional growth while providing competitive benefits. This position, under the guidance of our Assistant-Director of IT Services, ensures all IT activities and services function smoothly, supporting our commitment to technological excellence.
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