379 IT & Software Developer jobs in the US

USAA jobs

Senior Lead, Technical Product Management

$143,320 - 273,930
USAA
Fredericksburg Road 9800, SAN ANTONIO
$143,320 - 273,930
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. - 8 years of experience in Digital/Technology Product Management, including areas such as Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of experience in these areas. - 3 years of experience in leading teams or managing cross-functional groups. - Demonstrated strategic thinking and communication skills to influence leadership and cross-functional teams. - Strong business acumen along with a solid technical and customer experience foundation. - Knowledge of Digital/Technology products and emerging technology platforms, applications, data analysis, and research techniques. - Experience in an Agile, Lean Product Development, and Lean Portfolio Management environment. - Familiarity with Experience Design concepts and Human-Centered Design methodologies, including roadmap development and competitive analysis. - Ability to thrive in a dynamic environment with shifting priorities and a significant degree of independence. - Proven people management skills.

Responsibilities

- Lead the product vision, strategy, and roadmap for implementing Generative AI to assist insurance agents during customer interactions. - Identify and automate manual processes using digital solutions, improving operational efficiency. - Oversee the complete product lifecycle, ensuring quality standards are met from ideation through to end-of-life. - Recruit, select, and nurture a team of Digital or Technical Product Managers to achieve product goals. - Manage daily operations of the product management team, optimizing resource allocation for effective delivery. - Define and manage product strategies for a portfolio and ensure alignment with technology solutions. - Enhance business outcomes through strategic and innovative thinking in digital and technology products. - Guide the team in adopting data-driven methodologies to improve user experiences and drive performance metrics. - Collaborate effectively with senior leaders and stakeholders to ensure successful product launches. - Identify, evaluate, monitor, and mitigate risks associated with business activities in line with compliance policies.

Description


At USAA, we are dedicated to empowering our members to achieve financial stability through exceptional products, service, and advice. As a Director in Digital/Technical Product Management, you will lead teams striving for excellence within a flexible work environment, primarily located in major US cities. We uphold core values of honesty, integrity, loyalty, and service, which dictate our interactions with employees and members alike. Our objective is to be the first choice for the military community and their families, making a significant impact through our work.
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