Enterprise Analytics Developer - ISD Analytics

- Design, develop, test, and manage Epic Research solutions and related configurations to assist approved research initiatives - Update, alter, and uphold reports and analytics to support the Epic Research application and other connected systems, utilizing existing reusable data sources when feasible - Collaborate in extending Epic Research functionalities to novel sites and entities within UNC Health - Strategize for and engage in upgrades, patches, and revisions; proficiently and safely build and implement necessary adjustments - Fulfill technical support requests for Epic Research and related tools, ensuring that systems and operations remain scalable, reliable, and recoverable - Participate in data governance and stewardship initiatives as relevant - Craft and maintain clear documentation that outlines program development, configuration, modifications, and troubleshooting, ensuring updates reflect functional and interface changes - Support departmental and organizational objectives in everyday tasks, including institution-wide research goals - Collaborate consistently with Epic teams and other stakeholders to ensure cohesive integration across applications - Offer technical support and advice to users within the research community and other internal customers - Communicate in a clear, concise manner while being sensitive to political and cultural dynamics, maintaining high standards of service - Work efficiently in a team environment, demonstrating the ability to handle multiple responsibilities concurrently - Actively seek knowledge about the tools, technologies, and methodologies utilized within the organization, including Epic Research and related modules and interoperability tools - Pursue opportunities for professional growth through training, conferences, and certifications