435 IT & Software Developer jobs in the US
Help desk technician - IT support
$47,550 - 74,800
Tufts Medicine
Washington Street 800, Boston
$47,550 - 74,800
Requirements
Must:
- Proven experience in help desk or desktop support within a fast-paced setting
- Strong understanding of operating systems including Windows Server, macOS, Linux, and mobile device management
- Familiarity with hardware components and troubleshooting techniques for desktops, laptops, printers, and peripherals
- Practical experience with network protocols such as TCP/IP, DNS configuration, VPNs, firewalls, and LAN/WAN architecture
- Exceptional communication skills, capable of conveying technical concepts clearly to non-technical users
- Quick analytical abilities to tackle complex issues and devise effective solutions while maintaining a positive customer service focus
Responsibilities
- Deliver technical support to end-users via phone, email, or remote assistance, ensuring swift resolution of hardware, software, and network-related problems
- Diagnose and fix software issues pertaining to operating systems such as Windows, macOS, and Linux, including applications like Microsoft Office
- Oversee the setup, upgrades, and maintenance of computer hardware for desktops, laptops, mobile devices, and peripherals
- Monitor IT infrastructure by assessing network performance using tools and reviewing system logs for potential issues
- Maintain meticulous records of incidents and resolutions to enhance tracking and improve support processes
Description
We invite you to join our energetic IT support team as a Help Desk Technician, where you will serve as the initial point of contact for addressing technical challenges across our organization. In this exciting role, you will troubleshoot a diverse array of hardware and software issues, assist users with their IT needs, and help maintain a seamless technological environment. We offer a flexible schedule and a remote work location, along with competitive pay ranging from $47,550.00 to $74,800.00 per year, and an enriching opportunity for personal and professional growth in a vibrant tech-driven atmosphere.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 435 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sched LLC, Jump, D3 Security Management Systems, Snaplii, Freedom Pet Supplies, DataAnnotation, JANSON among others, are currently hiring for Support roles in the United States.
The company with most openings is DataAnnotation as they are hiring for 19 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 19 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.