Senior ERP Business Analyst

- Identify both short-term and long-term objectives to enhance order and product management in Agility - Collaborate with sales, operations, and production leadership to analyze, redesign, and optimize ERP-supported manufacturing workflows - Establish processes for creating and maintaining new items and document Standard Operating Procedures (SOPs) - Configure and sustain Bills of Materials (BOMs), routings, and production-related master data to ensure precise manufacturing execution - Rectify BOMs when issues are reported by the production or sales teams - Introduce new work order codes to streamline the order entry process - Develop a roadmap for new product implementation and coordinate across multiple departments - Oversee ERP-related testing, validation, and user acceptance processes for system improvements, upgrades, and new procedure rollouts - Work closely with production, purchasing, and sales teams in the development, Quality Assurance, and release of products while balancing resources to ensure organizational success - Notify the Sales Team upon receipt of discontinued product information from Purchasing; subsequently deactivate the product code in Agility once inventory is exhausted - Process customer maintenance requests in Agility - Maintain data in Agility pertinent to entry and production, including supplier information, delivery routes, and purchase orders - Assist Inside Sales with unique product requests and project production activities - Build and uphold relationships with sales and production managers - Coordinate with Purchasing when necessary regarding sourcing and product availability - Recommend and implement enhancements in the sales administration and production planning processes - Create training materials and facilitate end-user training to promote ERP adoption and process uniformity - Act as a key subject matter expert for ERP-related production and operational workflows - Perform other duties as assigned by the General Manager