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Trans Union LLC jobs

Senior Director, Salesforce Strategy & Data

$166,800 - 250,000
Trans Union LLC
Conference Way, Boca Raton
$166,800 - 250,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Over 15 years of experience in portfolio and program management, as well as strategic planning - Bachelors degree in business, finance, analytics, or information systems; a Masters degree is preferred - Experience in program governance, with the ability to define standards and create playbooks - Strong proficiency with KPIs, metrics, reporting, dashboards, and analytics tools - Capacity to work independently and thrive in ambiguous situations, facilitating decisions and leading teams - Proven ability to develop strategies, influence stakeholders, resolve conflicts, and build consensus - Familiarity with post-merger integration processes is preferred - Knowledge of best practices in data modeling and data architecture - Experience in process improvement, with Lean/Six Sigma certification being a plus - Background in portfolio and program management; PMP certification preferred - Experience in organizational change management methodologies, specifically Prosci, is a plus

Responsibilities

- Serve as a critical leader of governance for the Salesforce ecosystem managed by the TruOps team within Global Operations - Define the vision, strategy, and high-level roadmap to enhance operational processes on the Salesforce platform for the B2B customer lifecycle - Collaborate with stakeholders across various functions (marketing, sales, pricing, legal, operations, billing, and service) to establish consistent governance processes - Define and monitor KPIs and dashboards to assess the effectiveness of the Salesforce program and reporting analytics - Lead a team responsible for creating and managing playbooks for operational processes related to Salesforce - Establish a master data strategy to manage core data standards across the Salesforce platform - Partner with executive stakeholders to develop and communicate a multi-year shared vision and goals for the Lead-to-Service Salesforce ecosystem - Promote efficient, automated, integrated processes for governance and internal collaboration

Description


At TransUnion, we foster a vibrant and inclusive environment that champions teamwork and innovation. We are always on the lookout for new technologies and tools to remain agile, providing our employees the chance to refine existing skills while exploring new capabilities. By joining our team, you will have the opportunity to work alongside talented individuals and engage with groundbreaking products and advanced technologies. This hybrid role combines remote work with in-person collaboration at our offices, requiring at least two days a week on-site. We offer an extensive benefits package that includes flexible time off, comprehensive health benefits, mental health support, generous parental leave, tuition reimbursement, and much more, all while ensuring we maintain a diverse and equitable workplace.
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