Lead Site Reliability Engineer - Consumer Lending

- Design, develop, and maintain automated processes to enhance operational efficiency and minimize manual input, fostering a reliable application environment - Collaborate with observability engineers to deliver actionable insights regarding application and infrastructure health, while supporting a culture of teamwork and professional growth - Ensure consistent and scalable code deployments using CI/CD pipelines through GitHub and Harness, along with utilizing Terraform for infrastructure as code - Develop automation and operational documentation primarily through Python scripting - Oversee container orchestration platforms and associated cloud-native solutions - Propel reliability enhancements through establishing Service Level Objectives (SLOs), adherence to error budgets, and alignment with Service Level Agreements (SLAs) - Implement observability enhancements using tools like Dynatrace and CloudWatch - Lead critical incident management efforts, coordinating resolutions with stakeholders and initiating problem management to avert future issues - Conduct blameless post-incident reviews to drive continual improvement - Work collaboratively across departments to integrate SRE principles into both application design and operations to achieve reliability objectives - Participate in architectural assessments, providing insights on reliability and scalability - Mentor and guide fellow team members and SREs, advising on design choices and considerations