Infrastructure Systems Engineer

- Minimum of 5 years of combined higher education and/or relevant work experience in systems infrastructure, management, or IT support - Over 4 years of experience working directly with clients to identify their business and technical needs and to implement effective technical solutions - Strong understanding of IT processes and best practices related to infrastructure and cloud technologies - Preferred background in GMP environments or deploying, maintaining, and developing validated systems in regulated healthcare settings - Proficiency in Windows and/or Linux systems administration and network device management - Familiarity with industrial or laboratory control systems (e.g., SCADA, Historian, Chromatography, IIoT) - Experience in Configuration Management in IT and/or industrial automation systems (e.g., CMDB, Asset Center, ClarOTy) - Skilled in troubleshooting, diagnosing, and resolving issues on PCs and third-party applications supported by corporate infrastructure and security - Ability to provide smart hands support and guide on-site personnel for maintaining computer rooms, MDFs, IDFs, and various physical equipment like servers, switches, routers, and printers - Strong verbal and written communication skills with a driven and motivated attitude - Capability to manage multiple complex projects - Effective problem-solving abilities to assist in resolving issues - Proficient at converting business requirements into technical designs to meet organizational objectives - Self-starter with strong analytical skills along with the ability to document details efficiently