3456 IT & Software Developer jobs in the US

Thermo Fisher Scientific jobs

Field Service Engineer - EM Remote

$80,000 - 120,000
Thermo Fisher Scientific
Third Avenue 168, Philadelphia + Remote
$80,000 - 120,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bachelors degree in Electronics, Engineering, Physics, Chemistry, or a related technical discipline, or a comparable combination of education and advanced technical experience. - Over 5 years of practical experience in installing, maintaining, and troubleshooting complex analytical instruments such as SEM, TEM, FIB, or similar systems. - Significant expertise in diagnosing and repairing ultra-high vacuum and high voltage systems. - Proficient electronic and mechanical troubleshooting capabilities. - Comprehensive understanding of electron microscopy systems and their subsystems. - Advanced skills in diagnosing intricate system-level failures. - Strong customer relationship management expertise. - Excellent communication and mentorship skills. - Ability to train clients and internal engineers on sophisticated system functionalities. - Strong analytical and organizational abilities. - Valid drivers license. - Willingness to travel up to 75% within the designated territory. - Capacity to lift up to 50 lbs and work in laboratory settings. - Proficiency in English; knowledge of additional languages is advantageous.

Technologies

Responsibilities

- Conduct installation, repair, calibration, and maintenance of advanced electron microscopy systems, which include: - Scanning Electron Microscopes (SEM). - Transmission Electron Microscopes (TEM). - Focused Ion Beam (FIB) systems. - Troubleshoot and rectify highly intricate system-level malfunctions that involve electronics, vacuum systems, high voltage systems, and integrated software. - Act as a technical escalation point for fellow field service engineers and assist with complex service challenges. - Lead major installations, upgrades, and system restorations. - Mentor and provide technical support to junior field service engineers. - Cultivate robust strategic relationships with clients and serve as a trusted technical consultant. - Deliver advanced training on system operation, maintenance, and optimal practices to customers. - Offer feedback to engineering, product development, and quality teams to enhance system reliability and serviceability. - Support continuous improvement efforts throughout the field service organization. - Maintain precise service documentation and contribute insights for enhancing service protocols and technical documentation.

Description


At Thermo Fisher Scientific, we offer you the chance to engage in meaningful work that positively affects the globe. Joining our team means playing a significant role in our mission to enable our customers to create a healthier, cleaner, and safer world. With revenues exceeding $40 billion and the highest investment in R&D within the industry, we empower our employees with the resources and opportunities to make substantial contributions. Our Materials and Structural Analysis (MSD) Electron Microscopy (EM) division provides innovative microscopy solutions that assist our customers in uncovering answers to pressing scientific questions. As a Field Service Engineer III, you will play a vital role in delivering expert-level installation and maintenance services for advanced microscopy systems, fostering crucial relationships with customers in research institutions, universities, and industrial environments.
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