Cybersecurity Operations Center Manager

- Provide daily operational leadership for the Security Operations Center (SOC). - Oversee service levels and internal reporting for the SOC. - Manage capacity levels within the SOC. - Administer the SOC Quality Assurance program. - Lead incident response operations based on alerts, including investigating phishing schemes and malware through various tools. - Utilize cyber defense tools for continuous monitoring and swift analysis of alerts, collaborating with business partners for prompt resolutions. - Analyze malicious activities to uncover exploited vulnerabilities and assess their impact. - Conduct research and analysis across diverse data sets for threat correlation. - Perform risk and vulnerability assessments of complex technologies, advising senior management on mitigation strategies. - Conduct threat hunting and vulnerability assessments within network environments. - Ensure communication of risks associated with network security to relevant parties. - Operate in a 24/7/365 environment, being flexible for evening, weekend, and holiday schedules as necessary. - Drive SOC projects and manage related workflows. - Maintain an updated knowledge base, including SOPs and threat intelligence documentation. - Develop metrics and dashboards for performance measurement and improvements in alert handling. - Execute quality assurance activities to enhance alert responses and rectify any identified deficiencies. - Keep documentation of security monitoring and incident response efforts using case management systems. - Provide operational support, troubleshooting and maintaining cybersecurity controls. - Mentor team members and seek to enhance the team environment. - Carry out other duties as assigned.