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The Strickland Group jobs

Managed services engineer

$70,000 - 80,000
The Strickland Group
International Plaza 4055, Fort Worth
$70,000 - 80,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in a helpdesk environment - Prior experience at a managed services provider is advantageous

Technologies

Active Directory
Microsoft 365
VPN
Office 365

Responsibilities

- Deliver onsite IT support for client environments - Address helpdesk inquiries and support tickets - Diagnose and resolve issues with servers, firewalls, and networking equipment - Troubleshoot problems related to workstations and mobile devices - Oversee and manage backup solutions - Handle Microsoft 365 and Azure-related issues - Manage Active Directory tasks - Ensure network connectivity and VPN function effectively - Maintain endpoint security and perform patch management - Escalate intricate issues when necessary - Record activities in PSA systems - Engage in project deployments and migrations - Cultivate and strengthen client relationships

Description


We are looking for a driven Field Systems Engineer to assist small and mid-sized business clients in the DFW area. This position involves a mix of on-site support, remote troubleshooting, and helpdesk duties. We offer a competitive salary of $70,000 - $80,000 per year, along with an extensive benefits package that includes 401(k) options with matching, dental, health, and vision insurance, flexible scheduling, paid time off, and opportunities for professional development and tuition reimbursement. Our team operates in a hybrid setup located in Fort Worth, TX.
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