1243 IT & Software Developer jobs in the US
IT Service Desk Technician - MSP
$62,400 - 87,360
The Maynard Group, Inc.
South 48th Street 621, Tempe
$62,400 - 87,360
Requirements
Must:
- 3–5 years of experience in IT support (preferably in an MSP environment)
- Bachelors degree in Business, Computer Science, or a related discipline
- Prior experience in a ticket-driven support atmosphere
- Proficient troubleshooting abilities across varied technologies
- Familiarity with Microsoft 365 and fundamental networking concepts
- Experience with ConnectWise or similar PSA and RMM tools
- Capacity to juggle multiple tasks in a high-speed setting
- Excellent communication and documentation capabilities
- Proven track record of ownership and responsibility in previous positions
Responsibilities
- Oversee and resolve service tickets from initiation to completion
- Diagnose and address issues related to:
- Network infrastructure (LAN/WAN, firewalls, wireless)
- Microsoft 365 and Google Workspace
- End-user systems (Windows and Mac)
- VoIP and UCaaS platforms
- Ensure precise and comprehensive documentation is maintained
- Achieve or surpass established service level agreements (SLAs)
- Provide proactive updates to customers regarding ticket status and resolution
- Escalate intricate issues as needed
- Adhere to standard operating procedures and best practices for ticket handling
- Collaborate with internal teams to facilitate rapid resolution
Description
At The Maynard Group (TMG), based in Tempe, AZ, we pride ourselves on managing IT and telecom needs for our clients, enabling them to stay connected, productive, and free from worry. Our core values of accountability, ownership, integrity, and teamwork drive us as we develop a high-performing service team committed to delivering consistent, high-quality outcomes. We offer competitive hourly compensation ranging from $30 to $42, alongside a comprehensive benefits package that includes a 401(k) with employer matching, health, dental, and vision insurance, and paid time off. This role requires in-office presence, and we operate Monday through Friday with varying shifts.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1243 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
micro1, Vortex Solution, Concordant, LLC, Deemsys, Inc, Select Blinds, JANSON, Soaren Management LLC among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 135 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 135 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.