3718 IT & Software Developer jobs in the US
Senior Director, IT Windows & Support Services
$150,000 - 185,000
The Florida International University Board of Trustees
Southwest 8th Street 11200, Miami
$150,000 - 185,000
Requirements
Must:
- Bachelors degree in a relevant field and eight (8) years of experience, or a Masters degree and six (6) years of experience.
- Ideally, a minimum of 10 years of progressively responsible experience in IT.
- Experience in a senior leadership role (Director level or higher) managing large teams.
- Proven ability to oversee expansive Windows enterprise environments, with at least 10,000+ users/endpoints.
- Comprehensive understanding of the Microsoft ecosystem (Windows Server, Microsoft Exchange, Windows 11, Active Directory, Azure/Entra, Microsoft 365, Microsoft Endpoint Configuration Manager/Intune).
- Familiarity with Private, Public, and Hybrid Cloud Environments.
- Proficiency in Identity Management tools, such as CAS and Entra ID, including hybrid identity solutions.
- Understanding of Microsoft Power Platform, specifically PowerApps.
- Demonstrated experience in project management.
Responsibilities
- Provide strategic leadership for the Windows Enterprise Group and Support Services.
- Create and implement a long-term strategy for modernizing the universitys Windows infrastructure, transitioning from legacy systems to hybrid and cloud-native solutions (Azure/Entra ID).
- Manage software licensing (Microsoft EA), hardware lifecycle, and support personnel. Identify essential projects for the support center and Windows environment.
- Lead the shift towards DevOps and agile methodologies while exploring automated solutions for system administration.
- Foster strategic partnerships with stakeholders across the university and the broader higher education ecosystem.
- Collaborate with the VP and CIO to establish university-wide strategic technology plans; develop and present information to the university community.
- Work with the Chief Information Security Officer to integrate Zero Trust principles and manage compliance, endpoint security, and GPO baselines to safeguard institutional data (FERPA, HIPAA, research information).
- Supervise Unified Endpoint Management (UEM) strategy utilizing Microsoft Endpoint Configuration Manager (MECM) and Intune/Autopilot for over 40,000 endpoints.
- Design, implement, and support core applications, ensuring optimal uptime for authentication services.
- Collaborate with leadership to prioritize IT projects, negotiating required resources and timelines while assessing potential impacts on other initiatives.
- Oversee Central IT Support Services, ensuring excellent support through various channels, while enhancing AI capabilities to improve user experience.
- Cultivate strong relationships with the Division of ITs leadership team to promote a collaborative culture.
- Advocate for innovative and efficient uses of information technology throughout the university.
- Develop a well-defined set of enterprise platform products for the FIU community.
- Establish and enforce Service Level Agreements (SLAs), using data analytics for continuous service improvement.
- Participate in creating disaster recovery and business continuity plans for the Windows Enterprise Team and Central IT Support Services.
- Apply relevant rules, regulations, policies, and procedures as dictated by the university and regulatory agencies.
- Stay updated on technological advancements such as Artificial Intelligence and assess their applicability within the Windows and Support Center ecosystems.
- Remain available to handle critical duties during emergencies, including hurricanes and public health crises, making prompt notifications as necessary.
Description
We are Florida International University (FIU), a distinguished public research institution ranked among the top 50 in the nation, located in vibrant Miami. With a student body of 55,000 from every state and over 140 countries, we pride ourselves on offering more than 200 diverse degree programs across multiple disciplines. Our faculty members are renowned leaders, including National Academy members and Fulbright Scholars. As a Carnegie R1 institution, we are committed to impactful research in key areas such as environmental resilience, health, and technological innovation. Our team is dedicated to redefining public research, prioritizing student success, economic mobility, and community engagement. We offer competitive salaries ranging from $150,000 to $185,000, with a standard work schedule from 8:30 AM to 5:00 PM, and require an expanded background check as part of the onboarding process.
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The company with most openings is Lockheed Martin Corporation as they are hiring for 348 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.