Technical Support Associate

At Tech-MAR, we are a dedicated Managed IT Services Provider with a unique approach. We deliver exceptional IT management and support to our Managed Service Provider clients, pushing beyond conventional boundaries. Our services include project-based implementations for various IT solutions such as AV, Security, Surveillance, Access Control, Automation, Network Design, and more. This expansive range gives our team members valuable knowledge and skills in a short time. When you join our team, you'll have the opportunity to learn, grow, and explore different facets of the IT industry along with other high-end sectors. As a Technical Support Specialist, you will be crucial in assisting our diverse MSP clientele. We seek a highly motivated, customer-service-oriented individual who prioritizes client needs and efficiently resolves service requests to ensure their satisfaction daily. You will engage not only in daily support for technical issues but also in numerous projects that encompass a broad array of technologies from standard IT environments to security solutions. If you're eager to learn quickly across several solutions and provide top-tier customer service, we would love to meet you. This is a full-time position offering a starting salary of $45,000 per year, along with benefits such as 401(k) matching, dental and health insurance, paid time off, and more. Please note that this role requires 75% travel, and applicants must be located in Mobile, AL, or Gulf Shores, AL to be considered.