560 IT & Software Developer jobs in the US

Tandem Foods jobs

IT Technician - Support & Networking

$124,000 - 164,000
Tandem Foods
Little Bridge Lane 610, Pittsburgh
$124,000 - 164,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bachelors degree in Information Systems, Information Technology, Cybersecurity, or a related discipline - Relevant certifications may substitute for formal education, such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA - 2-5 years of experience in an IT support role or a comparable position - Strong understanding of networking principles (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) - Experience with Microsoft 365 applications including Exchange, SharePoint, and Teams - Familiarity with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) - Excellent problem-solving, troubleshooting, and analytical skills - Strong verbal and written communication abilities, capable of elucidating technical concepts to non-technical individuals - Capacity to work independently, conduct research, and handle multiple tasks efficiently - Self-driven with a keen interest in ongoing learning and career development in the IT sector

Technologies

Active Directory
Microsoft 365
TCP/IP
Office 365

Responsibilities

- Provide technical assistance for end users through phone, email, or face-to-face interactions - Diagnose and resolve hardware and software issues within a Windows environment - Install and set up hardware for end users, including desktops, laptops, mobile devices, and printers - Assist in the upkeep and troubleshooting of network infrastructure including routers, switches, access points, and firewalls - Maintain asset inventory and ensure adherence to IT policies and procedures - Support and oversee communication and monitoring systems, comprising VoIP phone systems, IP camera systems, and mobile device management platforms - Create and manage user accounts in Microsoft 365/Active Directory - Document technical processes, system configurations, and recommended practices - Assist in managing and supporting the companys ERP system - Collaborate with fellow IT team members to facilitate system upgrades and enhancements

Description


We are excited to welcome a skilled and enthusiastic IT Technician to our expanding IT department at Tandem Foods. This position involves delivering vital technical assistance to end users, facilitating hardware and software deployment and maintenance, and overseeing essential systems such as networking infrastructure and VoIP. Our team values fast-paced environments and strong communication skills, aiming to provide top-tier customer service to all users. We proudly promote an inclusive workplace and are committed to equal opportunity hiring, ensuring all qualified candidates are considered fairly.
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