410 IT & Software Developer jobs in the US
Technical Support Technician - POS Systems
$52,749 - 83,200
TSMS GROUP INC
110th Avenue NE 450, Bellevue
$52,749 - 83,200
Requirements
Must:
- Proven experience in technical support roles, particularly with POS systems and computer management
- Strong knowledge of operating systems, including Windows and macOS, with familiarity in Linux environments
- Expertise in networking concepts such as LAN, VPNs, firewalls, and troubleshooting methodologies
- Proficiency in resolving software issues using diagnostic tools; experience with Help Desk systems like ServiceNow or Jira is preferred
- Solid understanding of computer hardware components and maintenance protocols
- Excellent communication skills to effectively convey technical solutions to non-technical users
- Strong ability to prioritize tasks in a dynamic environment while maintaining a positive demeanor
Responsibilities
- Provide expert technical assistance for POS hardware and software, encompassing installation, configuration, and troubleshooting
- Manage computer systems, operating systems (Windows and macOS), and network connectivity to maximize performance
- Diagnose and resolve problems related to computer hardware, peripherals, and software applications using Help Desk platforms like ServiceNow or Jira
- Support IT infrastructure components, including LAN, VPN, firewalls, and network switches, to ensure secure and reliable connectivity
- Assist with desktop support duties, such as operating system updates, software installations, and user account management through BMC Remedy or similar ticketing systems
- Collaborate with cross-functional teams to swiftly address complex technical issues while maintaining high customer service standards
- Thoroughly document all support activities and escalate unresolved issues to senior IT personnel when necessary
Description
Join our vibrant team as a Technical Support Technician focusing on Point of Sale (POS) systems! In this exciting position, we expect you to be our frontline hero, ensuring seamless operations, troubleshooting technical challenges, and supporting the hardware and software that maintain our retail environments. Your expertise will enable store teams to provide outstanding customer experiences by ensuring dependable POS infrastructure and resolving technical issues promptly. This is an opportunity to excel in a fast-paced, technology-driven setting where your problem-solving abilities create real impact every day. We offer a supportive environment with ongoing training resources and a commitment to excellence in customer service.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 410 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, LawDepot, Thales, Theragraph Inc., Snap Tech IT, LLC, ER Wagner, Johnson Health Tech North America Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Govcio LLC as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Govcio LLC as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.