1983 IT & Software Developer jobs in the US
User Experience Analyst (UX/UI)
$72,800 - 83,200
TEKsystems c/o Allegis Group
Parkway Drive South 7301, Austin
$72,800 - 83,200
Requirements
Must:
- Strong analytical and problem-solving capabilities to interpret user needs and derive actionable insights.
- Exceptional written and verbal communication skills, including the ability to create clear and engaging content for various audiences.
- Basic understanding of user experience (UX), human-centered design, or service design principles.
- Proficient in developing presentations, training materials, and digital content (e.g., intranet pages, FAQs, campaigns).
- Effective collaboration skills and ability to engage with cross-functional teams, including IT, communications, and business partners.
- Keen attention to detail and capacity to manage multiple tasks or projects in a dynamic environment.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel); familiarity with collaboration platforms such as Teams and SharePoint.
- Bachelors degree in User Experience, Human-Computer Interaction, Business, Communications, Information Systems, Psychology, or a related discipline.
- Relevant internship or project experience in user research, employee experience, communications, marketing, or IT service delivery.
- Familiarity with survey tools, analytics, or feedback platforms for measuring user satisfaction and engagement.
- Basic knowledge of IT service management concepts (e.g., service catalogs, incident/request workflows) is an advantage.
- Preferred: Master of Business Administration (MBA) or current enrollment in an MBA program, with a focus on organizational change, strategy, or technology management.
Responsibilities
- Analyze end-to-end employee experiences with IT services, tools, and processes to pinpoint pain points, gaps, and enhancement opportunities.
- Conduct basic user research and feedback analysis (surveys, interviews, service metrics, and qualitative inputs) to gather insights on employee needs and behaviors.
- Collaborate with IT service owners and stakeholders to convert insights into actionable recommendations that enhance usability, adoption, and satisfaction.
- Generate clear and engaging content and communications (e.g., intranet pages, FAQs, job aids, presentations, and email campaigns) that convey IT services in an employee-friendly manner.
- Assist in creating and executing employee engagement campaigns that boost awareness, comprehension, and effective utilization of IT services.
- Help develop and deliver training, educational, and enablement materials for new tools, services, and process modifications.
- Participate in change management initiatives by aiding in the communication of whats changing, why it matters, and how it impacts employees.
- Work collaboratively with IT, Communications, HR, and business teams to deliver a consistent and high-quality employee experience.
- Monitor and report on experience and engagement metrics (e.g., adoption, satisfaction, feedback trends) to evaluate impact and guide ongoing enhancements.
- Maintain documentation and standards related to employee experience best practices within the IT department.
- Stay informed about UX, employee experience, and digital communication trends and apply findings to enhance IT service delivery.
Description
We are seeking a User Experience Analyst to impact the employee experience with our IT services. This role is crucial in understanding employee interactions with our IT tools, services, and processes, translating insights into engaging content and educational programs. Working closely with IT service owners, communication partners, and business stakeholders, youll help us refine our IT services to better support the business. Our company, TEKsystems, is a forward-thinking organization with a strong presence in the technology sector, offering competitive pay ranging from $35.00 to $40.00 per hour, and a comprehensive benefits package, including health coverage, retirement plans, and more. This is a full-time onsite position located in Austin, TX, ideal for someone passionate about user experience and eager to grow in a global, technology-driven environment.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find Business Specialist salaries in the United States here.
How many Business Specialist jobs are in the United States?
Currently, there are 1983 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the US a good place for Business Specialists?
The US is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the United States?
PolyML, Paxyl inc., Square One Insurance Services, D3 Security Management Systems, IntouchCX, Concordant, LLC, Speed Commerce among others, are currently hiring for Business roles in the United States.
The company with most openings is Jobot as they are hiring for 134 different Business Specialist jobs in the United States. They are probably quite committed to find good Business Specialists.
The company with most openings is Jobot as they are hiring for 134 different Business Specialist jobs in the United States. They are probably quite committed to find good Business Specialists.