4077 IT & Software Developer jobs in the US

TEKsystems c/o Allegis Group jobs

Senior Manager, IT Operations

$114,000 - 135,200
TEKsystems c/o Allegis Group
South Clinton Avenue 79, Rochester
$114,000 - 135,200
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Extensive experience in IT operations management - Expertise in ITIL practices such as Asset Management, Change, Incident, Problem, Service Continuity, and Disaster Recovery - Proven ability to drive process improvements and optimize performance - Strong stakeholder management skills, able to partner with diverse teams - Excellent communication skills, adept at conveying technical information clearly - Strong follow-through with the ability to manage multiple projects - Demonstrated managerial courage and willingness to advocate for team interests

Technologies

ITIL
ITSM

Responsibilities

- Oversee enterprise IT operations as a senior leader - Govern core ITIL practices to ensure operational integrity - Propel operational excellence through continuous process improvements - Serve as a key escalation point for significant operational challenges - Collaborate with clinical and technical stakeholders for reliable operations - Work with ITSM and infrastructure teams to ensure disaster recovery readiness - Communicate effectively with executives and provide incident updates - Influence the development of policies and standards within IT operations - Lead a mid-to-large team, fostering a culture of high performance - Set clear goals and development paths for team members - Manage budgeting and track expenditures aligned with operational goals - Ensure around-the-clock service availability and participate in on-call rotations

Description


We are looking for a senior IT operations leader to manage enterprise service management, operational stability, and business continuity in a dynamic 24/7 environment. This is a Contract to Hire role located in Rochester, NY, with a competitive pay range of $55.00 - $65.00/hr. Our benefits package includes medical, dental, and vision coverage, retirement plans, life insurance, disability support, and more. At TEKsystems, we are a leading provider of technology services, partnering seamlessly with over 6,000 clients, including 80% of the Fortune 500, to drive business transformation. We promote an inclusive work culture and welcome applicants from diverse backgrounds.
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