1890 IT & Software Developer jobs in the US
Senior IT Support Specialist
$52,000 - 62,400
TEKsystems c/o Allegis Group
Race Road 7437, Tyler
$52,000 - 62,400
Requirements
Must:
- Minimum of 4 years experience in desktop support, including Tier 2 and Tier 3 escalation assistance.
- In-depth knowledge of Windows 10/11 within an enterprise setting.
- Practical experience with Active Directory, Azure AD, Group Policy, and Office 365 applications.
- Familiarity with deployment, imaging, and endpoint management tools such as SCCM, Intune, or MDT.
- Strong grasp of networking essentials and best practices for endpoint security.
- Exceptional skills in troubleshooting, documentation, and effective communication.
Technologies
Active Directory
Office 365
VPN
Responsibilities
- Deliver Tier 2 and Tier 3 support for Windows 10/11 devices, resolving intricate hardware, software, and operating system challenges.
- Diagnose advanced issues related to Active Directory, Group Policy, Azure AD, and user authentication processes.
- Assist with Office 365 applications, including Outlook, Teams, OneDrive, and SharePoint, resolving performance, access, and integration problems.
- Conduct advanced workstation imaging, deployment, patch management, and configuration utilizing tools like SCCM, Intune, or MDT.
- Identify and fix issues concerning endpoint security solutions, including antivirus and EDR agents and compliance frameworks.
- Address networking complications at the desktop level, such as DNS, DHCP, VPN, and Wi-Fi connectivity challenges.
- Collaborate with server, cloud, and networking teams to support hybrid cloud and on-premises Windows environments.
- Develop and maintain technical documentation, Standard Operating Procedures (SOPs), and knowledge base articles.
- Provide mentorship to Tier 1 and Tier 2 technicians; assist in problem resolution and root cause identification.
- Engage in system upgrades, migrations, and enterprise IT initiatives.
Description
We are looking for a Tier 2-3 Desktop Support Engineer to offer advanced technical assistance within our Windows-based enterprise environment. This role involves handling escalated desktop issues, supporting complex troubleshooting, and collaborating with our infrastructure, cloud, and security teams. Based in Tyler, TX, this is a Contract to Hire position with an hourly pay range of $25.00 - $30.00, depending on your experience. If eligible, you will enjoy benefits such as medical, dental, vision, a 401(k) retirement plan, life insurance, and more. We are a dynamic team of 80,000 professionals working with numerous prestigious clients across North America, Europe, and Asia, striving to make impactful changes through our partnership.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1890 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Snaplii, KUBRA, Nurse Next Door, Cobmex® Apparel Inc., D3 Security Management Systems, Sequoia Software, Ashmead Designs Ltd. among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 124 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 124 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.