4077 IT & Software Developer jobs in the US

TEKsystems c/o Allegis Group jobs

Product Manager, Operational Data & AI

$149,760 - 164,160
TEKsystems c/o Allegis Group
South College Street 200, Charlotte
$149,760 - 164,160
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 7+ years of experience in product management with a focus on data platforms, analytics, or AI. - Demonstrated success in delivering data-driven products in large enterprise settings. - Familiarity with data platforms such as Snowflake and Azure Synapse, and streaming technologies like Kafka. - Proficient in cloud services including AWS, Azure, and Google Cloud Platform, as well as ServiceNow. - Knowledge of the AI/ML lifecycle, model deployment, and MLOps processes. - Understanding of data governance, security, and compliance frameworks. - Excellent stakeholder management and communication abilities. - Capacity to translate technical capabilities into business outcomes. - Data-driven decision-making skills and strategic thinking. - Experience in operational data domains like IT operations and business process data. - Relevant certifications in cloud data services, AI/ML, or product management (e.g., SAFe POPM).

Responsibilities

- Develop and articulate the product vision for operational data and AI enablement in alignment with enterprise objectives. - Collaborate with engineering and data teams to deliver a scalable and secure operational data platform. - Ensure seamless integration with existing systems, APIs, and cloud-native architectures. - Create a comprehensive integration plan between the operational data platform and ServiceNow, covering incidents, changes, CMDB, requests, and discovery. - Prioritize use cases including auto-ticketing, ticket enrichment, change risk scoring, proactive problem detection, CMDB health, and AI-assisted triage. - Identify and prioritize AI-driven use cases like predictive maintenance and anomaly detection. - Work alongside data science teams to operationalize models and embed AI into workflows. - Promote adoption through enablement, training, and effective communication of the products value. - Act as a bridge between business units, engineering, and data science teams. - Define KPIs such as data availability, AI model accuracy, operational efficiencies, and adoption rates, using telemetry and feedback for continuous improvement.

Description


We are TEKsystems, a leading provider of business and technology services that accelerates transformation for our clients. With a robust team of 80,000 experts globally, we partner with over 6,000 customers, including 80% of the Fortune 500, across North America, Europe, and Asia. Our role is not just about delivering solutions but also about driving strategic change and creating positive impacts in our communities. This Contract position is based in Charlotte, NC, with a hybrid work model. We offer competitive compensation ranging from $72.00 to $79.00/hr, and eligible benefits such as medical, dental, vision, and a 401(k) retirement plan. Join us to help unlock business value and master technologys momentum while making a difference.
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