4072 IT & Software Developer jobs in the US

TEKsystems c/o Allegis Group jobs

Mobility specialist with mobility technologies

$37,440 - 62,400
TEKsystems c/o Allegis Group
Wallis Road, West Palm Beach
$37,440 - 62,400
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- High school diploma or GED - College-level coursework or vocational training in computer science, repair, operations, or a related field - Two years of experience in customer service, call center support, or service desk roles - Strong technical, problem-solving, and analytical skills - Exceptional organizational abilities - Proficient in Microsoft Office applications - Excellent verbal and written communication skills - Ability to work weekends and holidays as needed - A+ Certification and/or Apple Certifications (ACMT, ACIT) preferred - Experience repairing electronics and working with cellular carriers is a plus - Valid Florida drivers license (Class E) required - Must pass background investigation, polygraph, physical, and drug screening tests

Responsibilities

- Provide support for cellular equipment and ensure resolution of support tickets - Follow established processes for equipment assignment and administration - Perform OS updates and configuration setups on cellular devices - Assist users with inquiries about device functionalities - Maintain up-to-date records for cellular equipment assignments - Create and manage support tickets, escalating when necessary - Supply management with reports on cellular operations - Communicate effectively with management regarding issues or outages - Provide customer service in a friendly and professional manner - Assist colleagues as needed and perform additional related tasks

Description


We are a leading provider of technology and business services, known for driving transformation and unlocking value for our customers. With a team of over 80,000, we collaborate with a diverse array of clients, including 80% of the Fortune 500, across North America, Europe, and Asia. This contract position is based in West Palm Beach, FL, and requires a fully onsite presence. We offer competitive pay ranging from $18.00 to $30.00 per hour along with a variety of benefits, including medical, dental, vision, and 401(k) options. As an equal opportunity employer, we are committed to inclusivity and welcome all applications, regardless of background.
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