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TEKsystems c/o Allegis Group jobs

IT Support Analyst - Technical Assistance

$52,000 - 58,240
TEKsystems c/o Allegis Group
West Capitol Avenue 1640, West Sacramento
$52,000 - 58,240
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proficient in Help Desk support and troubleshooting - Strong customer service skills - Familiarity with Active Directory and group policy - Experience with ServiceNow and Office 365 - Knowledge of Windows 11 operating system - Good organizational abilities with attention to detail - Capability to multi-task and prioritize requests - Effective communication skills, both verbal and written - Understanding of software licensing and asset management

Technologies

Active Directory
Office 365

Responsibilities

- Efficiently manage Help Desk tickets using ServiceNow - Diagnose and resolve issues related to computers and mobile devices - Oversee the companys anti-virus software - Administer user accounts and enforce access policies - Set up and deploy hardware and software for new employees - Assist with the technology rollout for new systems and upgrades - Provide support during mergers and acquisitions - Help manage software licenses and track IT assets - Maintain active directory and manage email distribution lists - Ensure accurate asset inventory and contribute to IT procedure development

Description


At TEKsystems, we are dedicated to transforming ideas into innovative solutions, working with over 6,000 clients, including a majority of the Fortune 500, across North America, Europe, and Asia. Our team of 80,000 experts delivers comprehensive technology and talent services to drive change and business transformation. We take pride in providing a supportive environment with competitive benefits including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off. This is a fully onsite position based in West Sacramento, CA, and the pay range for this role is between $25.00 - $28.00 per hour.
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