1868 IT & Software Developer jobs in the US
IT Desktop Support Technician
$33,280 - 49,920
TEKsystems c/o Allegis Group
Race Road 7437, Kalamazoo
$33,280 - 49,920
Requirements
Must:
- Previous experience in Helpdesk, Desktop Support, or as a PC Technician is preferred
- IT certifications, such as CompTIA, are advantageous
- Familiarity with diagnosing and resolving software and hardware incidents, including operating systems (Windows and Mac)
- Ability to swap out laptops/desktops and deploy Windows 10/11
- Experience with re-imaging machines from Windows 10 to Windows 11
- Strong problem-solving skills and ability to take ownership of issues
- Proficiency in recording and documenting requests using an IT service desk system
- Installation and configuration skills for new IT equipment
- Capable of resolving issues with printers, copiers, and scanners
- Excellent customer service skills, ensuring all customers are treated effectively and courteously
Responsibilities
- Diagnose and resolve both software and hardware incidents across various operating systems and applications
- Swap out laptops and desktops while deploying Windows 10/11
- Re-image machines transitioning from Windows 10 to Windows 11
- Assist users with any logged IT-related incidents when required
- Take ownership of issues, performing problem analysis to find temporary or permanent solutions
- Accurately record, update, and document requests in the IT service desk system
- Install and configure new IT hardware
- Resolve incidents related to different software and hardware types
- Address issues with printing, copying, and scanning devices
- Maintain exceptional customer service, ensuring prompt and appropriate assistance for all customers
Description
At TEKsystems, we are dedicated to nurturing talents in the IT industry, helping you turn your internship or IT degree into a rewarding lifelong career. Based in Kalamazoo, MI, we offer a fully onsite role with a competitive pay range of $16.00 - $24.00 per hour. Our team provides a supportive environment where you can enhance your skills in IT Support and advance within the company. We offer a comprehensive benefits package available from day one, including medical, dental, and vision coverage, as well as a 401(k) retirement plan, life insurance, short and long-term disability, and an Employee Assistance Program. Join us and become part of a leading organization that partners with over 6,000 clients to drive business transformation.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1868 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Bank of Canada, Levven Electronics Ltd., KUBRA, DataAnnotation, Forensic Discovery, Manufacturo Inc, Infinity Technologies among others, are currently hiring for Support roles in the United States.
The company with most openings is Kforce Technology Staffing as they are hiring for 130 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Kforce Technology Staffing as they are hiring for 130 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.