3549 IT & Software Developer jobs in the US

TEKsystems c/o Allegis Group jobs

Help desk technician - IT support

$41,600 - 41,600
TEKsystems c/o Allegis Group
Parkway Drive South 7301, Lowell
$41,600 - 41,600
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Self-motivated with an engineering mindset - Excellent written and verbal communication capabilities - Strong problem-solving abilities - Exceptional attention to detail and organizational skills - Proficient in interpreting manufacturer instructions - Experience with network switch programming - Familiarity with IP camera programming - Capability to execute and create programs and scripts - Operational knowledge of Virtual Desktop Infrastructure (VDI) - Operational experience with switch configuration and programming - Understanding of Analog/IP networks, switches, wireless systems, routers, UPS, and CCTV - Proficient in computer applications including Microsoft Office, ServiceNow, and secureCRT - Experience in help desk support and customer service - Able to efficiently troubleshoot network issues - Familiarity with Windows 10 and Active Directory - Experience with ticketing systems

Technologies

Active Directory

Responsibilities

- Collaborate closely with project managers and field technicians on customer-facing projects - Record data from projects such as check-in/check-out times and work completion documentation - Follow project guidelines to ensure successful execution of support requirements - Provide technical support and troubleshooting assistance to field technicians via phone, chat, and email - Develop, modify, and implement processes for diverse project requirements as needed - Remotely configure and program network cabling and equipment like hubs, switches, CCTV, and UPS - Oversee the installation, configuration, maintenance, and troubleshooting of network-connected end-user devices - Verify and configure port settings and network configurations remotely - Assist with any additional technical needs that arise for the teams - Comply with all project safety requirements - Perform other related duties as assigned by supervisors

Description


At TEKsystems, we are committed to transforming ideas into solutions, enabling our clients to harness opportunities in a dynamic environment. Our team of 80,000 professionals serves over 6,000 clients, including many Fortune 500 companies across North America, Europe, and Asia. As leaders in Full-Stack Technology Services and Talent Services, we collaborate closely with innovators to drive meaningful change. This position is a contract-to-hire opportunity based in Lowell, AR, and offers a starting pay of $20.00 per hour, along with a comprehensive benefits package. We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.
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You can find IT Support Engineer salaries in the United States here.

How many IT Support Engineer jobs are in the United States?

Currently, there are 3549 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

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