2054 IT & Software Developer jobs in the US
Help Desk Technician - Afternoon Shift
$41,600 - 45,760
TEKsystems c/o Allegis Group
Parkway Drive South 7301, Honolulu
$41,600 - 45,760
Requirements
Must:
- Strong customer service orientation with excellent communication skills
- Comfortable engaging with end users in a support capacity
- Ability to collaborate effectively in a team setting
- Keen interest in IT and technology, with a desire to learn new systems
- Basic knowledge of computers, troubleshooting, or help desk procedures is beneficial (but not mandatory)
- Positive demeanor and openness to constructive criticism for personal growth
Responsibilities
- Deliver Tier 1 help desk support as the initial line of defense via phone and ticketing systems
- Diagnose and resolve basic hardware, software, and peripheral issues
- Provide desktop break-fix support, printer assistance, and facilitate device installations
- Participate in Microsoft 365 (O365) rollout initiatives
- Record, monitor, and document incidents using the ServiceNow (Sharewell) ticketing system
- Elevate issues to Tier 2/3 teams when necessary
- Assist with inventory management, imaging, asset tracking, and equipment organization
- Support straightforward project setups and staging of IT equipment
- Perform light physical activities such as moving equipment and handling pallets
Description
We are seeking an entry-level IT Support Technician to support a large enterprise environment within a financial institution located in Honolulu, HI. This role is perfect for someone at the beginning of their IT career looking for practical technical experience, exposure to enterprise tools, and the opportunity for growth within a well-established team. You will engage with both help desk and desktop teams, allowing you the flexibility to concentrate on the areas you find most enjoyable, whether that involves customer-facing support or hands-on technical tasks. We offer a collaborative and supportive environment that fosters learning and development.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 2054 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Prism Cloud Consulting Inc, KUBRA, Nurse Next Door, Snaplii, Gatestone & Co. Inc, Helm Operations Software inc, Agilus among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 126 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 126 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.