839 IT & Software Developer jobs in the US
Network Support Engineer
$65,000 - 75,000
TC Communications, Inc
Cartwright Road 17881, Irvine
$65,000 - 75,000
Requirements
Must:
- Prior experience with TCP/IP networking, switching, and routing (e.g., VLAN, QoS, RSTP, etc)
- Background in phone-based or retail customer service
- Competence in data entry and management
- Outstanding verbal and written communication abilities
- Strong organizational skills with meticulous attention to detail
- Aptitude for analytical thinking and problem-solving
- CCNA certification or equivalent knowledge/experience such as CompTIA Network+
- Must be a US Citizen or Permanent Resident
- Preferred:
- Bachelors degree in Electrical and/or Computer Engineering, Physics, or Mathematics
- Proficiency with Excel, Word, and PowerPoint
- Experience in deploying, designing, and supporting Ethernet-based network hardware/software
Responsibilities
- Provide end-user technical support via phone, email, and on-site for TC Communications Ethernet and legacy communication products
- Conduct in-person training for customers on TC Communications products and services
- Perform product testing
- Manage pre-shipping configuration services
- Serve as the primary contact for customer service needs, including RMA and shipping inquiries, and assist with travel arrangements when necessary
- Accurately input data records in CRM and RMA databases
- Undertake limited travel (10-25%) for customer support and product training
- Assist with contract services
- Handle various tasks assigned by the Technical Support team related to support, product testing, customer service, training, contract management, or travel
Description
At TC Communications, we prioritize exceptional support and service at the core of our customer experience. We are on the lookout for a detail-oriented individual with excellent communication skills to oversee and track casework, meet project deadlines, and manage clerical and data-entry tasks. We value a friendly, patient, and positive demeanor and seek someone passionate about delivering outstanding service and ensuring customer satisfaction. Our position is full-time and based in Irvine, CA, offering a competitive salary range of $65,000.00 - $75,000.00 per year alongside a range of benefits including dental and health insurance, paid time off, and vision coverage.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 839 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, D3 Security Management Systems, FLORA Graphic & Printing Inc, DataAnnotation, CK Power, Menusifu, Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Walmart as they are hiring for 38 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Walmart as they are hiring for 38 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.