1219 IT & Software Developer jobs in the US
Help Desk Support Specialist (Local Applicants Only)
$64,500 - 85,000
T1 Technologies, Inc.
Bondesson Circle, Omaha
$64,500 - 85,000
Requirements
Must:
- 2+ years of hands-on administration of Microsoft 365, Intune, Entra ID, and Windows Server 2016–2022 in a multi-tenant/MSP or complex enterprise setting.
- Proven expertise in managing VMware vSphere or Microsoft Hyper-V environments, including VM lifecycle, templates, and virtual networking.
- Practical experience with server builds, workload migrations, and file/data migrations.
- Familiarity with VM and server backup solutions (e.g., Veeam, Acronis) and recovery testing protocols.
- Strong PowerShell scripting capabilities for Microsoft cloud administration and automation.
- Excellent troubleshooting skills for Windows endpoints, related peripherals, and cloud-integrated services.
- Solid understanding of contemporary security principles (Zero Trust, Conditional Access, MFA enforcement, device compliance).
- An Associate degree in IT or a related field, or equivalent experience/certifications.
- A valid drivers license with a clean record and dependable personal transportation.
Technologies
Active Directory
Firewall
Hyper-V
IaaS
Microsoft 365
VMware
Responsibilities
- Administer and secure multi-tenant Microsoft 365 environments, including licensing, Exchange Online, and SharePoint/Teams governance.
- Develop, deploy, and manage Intune policies such as Autopilot, compliance/configuration profiles, and app packaging.
- Design and enforce Entra ID Conditional Access, MFA standards, and identity governance processes.
- Manage and troubleshoot Windows Server 2016–2022 environments, including Active Directory, DNS, DHCP, Group Policy, and user/group management.
- Oversee VMware vSphere or Microsoft Hyper-V hosts, including VM creation, management, and virtual networking.
- Build and migrate servers, transitioning from physical to virtual or server-to-server, while performing file/data migrations across environments.
- Implement and maintain backup and recovery solutions, including snapshot management and recovery testing with tools like Veeam or Acronis.
- Understand VLANs, IP addressing, routing fundamentals, and firewall configurations affecting server and VM connectivity.
- Support hybrid AD and Microsoft Azure IaaS environments via Entra ID Connect.
- Automate repetitive tasks using PowerShell/Graph API, generating insightful reports.
- Act as the escalation point for complex tickets/issues, mentoring Help Desk Agents I & II.
- Lead root-cause analysis and problem management efforts to minimize recurring incidents.
- Contribute to and maintain internal SOPs/Knowledge Bases to enhance team problem-solving capabilities.
- Proactively assess client needs and recommend strategic improvements for security configurations and operational efficiency.
- Meet or exceed service level agreements and mean time to resolution targets, ensuring clear and timely communication with stakeholders.
- Participate in an on-call rotation to provide support as needed.
Description
We are a dynamic company located in Omaha and we are seeking a Level III Help Desk Agent who will serve as our escalation point and subject matter expert in Microsoft 365, Intune endpoint management, and Entra ID security/governance. Our competitive salary and extensive benefits package include dental, health, and vision insurance, a flexible spending account, a retirement savings plan with company matching, generous paid time off, as well as opportunities for professional development and certification reimbursement. Join us in a collaborative and supportive team environment where you will play a key role in keeping our clients secure and productive.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 1219 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, LYNKED Inc., Hitech Communications LTD, Snaplii, Randstad Canada, DataAnnotation, Texas Sports Academy among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 74 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 74 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.