741 IT & Software Developer jobs in the US
Requirements
Must:
- I have over 5 years of experience in managed IT services, preferably with a background in MSP leadership.
- I possess hands-on experience in directing technical support teams to achieve and surpass goals.
- I have a strong proficiency in Microsoft 365, Azure, Intune, as well as familiarity with the ConnectWise suite and RMM tools.
- I have a working knowledge of ITIL frameworks and a passion for enhancing processes.
- I bring a metrics-driven mindset alongside excellent communication skills and the ability to lead in crisis situations.
Responsibilities
- I will orchestrate a fast and dependable helpdesk that resolves issues proactively.
- I will balance priorities, streamline workflows, and eliminate delays through effective queue management.
- I will monitor response times, resolution rates, and client satisfaction, aiming to continuously improve these metrics.
- I will collaborate with Projects, Virtual CIOs, and Centralized Teams to provide unified, proactive solutions.
- I will guide, challenge, and elevate my engineers through hands-on coaching with clearly defined objectives.
- I will host focused morning stand-ups to align, energize, and enhance team performance.
- I will advocate for ongoing training, certifications, and skill mastery, as my team's growth is crucial for our success.
- I will create a close-knit, results-oriented culture where accountability meets collaboration.
- I will act as the trusted point of contact during critical incidents, fostering clear, calm, and solution-oriented communication.
- I will collaborate with Sales, Operations, and Leadership to align support efforts with overall business objectives.
- I will implement leading industry practices, such as ITIL, to effectively manage incidents, problems, and events.
- I will continuously refine workflows for faster, smarter, and more consistent service delivery.
- I will utilize ConnectWise, IT Glue, and analytics dashboards to gather insights and motivate action.
- I will lead proactive problem-solving efforts by identifying patterns, addressing root causes, and preventing recurring issues.
Description
I am excited to offer real ownership, where my decisions directly contribute to building client trust and driving business growth. I will have access to a dedicated learning budget for certifications and skill development. Our modern office in Richmond features excellent transit links and a vibrant team atmosphere, in a company environment that prioritizes speed, innovation, and rewards outstanding results. If I am passionate about delivering exceptional IT support services and possess the necessary skills, I am encouraged to apply and join the team in our quest for excellence in customer satisfaction through effective service delivery management. Job Type: Full-time Pay: $55,000.00-$70,000.00 per year Benefits include dental care, extended health care, RRSP matching, and vision care. Work Location: In person.
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You can find IT Manager salaries in the United States here.
How many IT Manager jobs are in the United States?
Currently, there are 741 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the US a good place for IT Managers?
The US is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the United States?
Sperasoft, bunny.net, Giesecke+Devrient, Webistry, Safina Consulting Services, WWC Professional Corporation, Skycope Technologies Inc among others, are currently hiring for Manager roles in the United States.
The company with most openings is Leidos as they are hiring for 141 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.
The company with most openings is Leidos as they are hiring for 141 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.