459 IT & Software Developer jobs in the US

Surecall jobs

Technical Support Specialist

$41,600 - 52,000
Surecall
Milmont Drive 48436, Fremont
$41,600 - 52,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- High school diploma or an associate degree - At least 2 years of experience in customer service - Proficient in email platforms (Outlook or Gmail), and skilled with Word, Excel, Google Docs, and Sheets - Comfortable speaking on the phone for extended durations - Capable of lifting up to 50 pounds - Team-oriented with the ability to collaborate effectively - Self-sufficient and able to work independently on assigned tasks - Available during standard business hours, Monday through Friday - General understanding of technology - Basic knowledge of RF technology is preferred - Strong communication and interpersonal skills - Clarity and conciseness in communication - Professional, adaptable, trustworthy, and accountable - Highly driven, resourceful, and quick to learn - Excellent organizational capabilities and a proactive mindset

Technologies

Excel

Responsibilities

- Offer information and troubleshooting assistance to users via phone, email, or social media - Analyze user issues and educate them on product optimization - Handle general inquiries and direct calls to appropriate departments - Respond to emails and phone calls promptly - Follow up with clients to ensure their systems are operating correctly - Support senior technicians, managers, and engineers with product testing and other tasks - Manage RMA processes including receiving, documenting, and testing - Address issues related to equipment returns, RMAs, or troubleshooting - Complete various tasks as assigned by supervisors or managers

Description


We are a rapidly expanding manufacturer of telecommunications equipment based in Fremont, CA. Our expertise lies in producing cellular amplifiers that enhance reception for residential, commercial, and vehicular uses, effectively reducing dropped calls and improving data service across 3G, 4G, LTE, and 5G networks. As the telecommunications sector evolves with the introduction of new 5G frequencies, we anticipate significant growth and offer remarkable opportunities for our team. This full-time position includes a comprehensive benefits package available after 90 days.
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You can find IT Support Engineer salaries in the United States here.

How many IT Support Engineer jobs are in the United States?

Currently, there are 459 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the US a good place for IT Support Engineers?

The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the United States?

Sched LLC, Jump, LawDepot, Journey Freight International inc, D3 Security Management Systems, Snaplii, BJE Professional Services LLC among others, are currently hiring for Support roles in the United States.

The company with most openings is DataAnnotation as they are hiring for 18 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.