2010 IT & Software Developer jobs in the US
Lead Data Network Engineer | IT Operational Support
$120,000 - 150,000
Strategic Technology Institute, Inc. (STi)
Ellipse Road Northwest, Washington
$120,000 - 150,000
Requirements
Must:
- U.S. work authorization is mandatory
- Must be able to work onsite in the Washington, DC metropolitan area and support Library facilities as designated
- Over 10 years of network engineering and/or network administration experience
- Proven ability in the installation, configuration, repair, maintenance, and troubleshooting of enterprise network equipment
- Capability to ensure that router, switch, wireless, and related network tasks are executed following manufacturer guidelines and standards
- Experience in enterprise networking environments, including incident response, operational monitoring, and infrastructure troubleshooting
- Proficient in switch port configuration, VLAN management, access device upkeep, and troubleshooting end-user connectivity issues
- Familiarity with ticketing/work management systems for documentation, tracking, and closure of technical tasks
- Competence in Microsoft Windows, Microsoft Office Suite, and Microsoft Visio
- Strong written and verbal communication abilities, particularly in coordinating with technical teams, service desks, and management
- Ability to maintain thorough and accurate technical documentation, reports, network records, and configuration updates
- Understanding building infrastructure concepts pertinent to network/cabling operations, including wiring pathways, conduits, and general facility coordination
Responsibilities
- Provide direct support for IP data network installation, configuration, maintenance, and management across Library locations
- Install, configure, update, test, troubleshoot, and maintain routers, switches, wireless controllers, and associated network hardware using appropriate manufacturer protocols
- Address end-user networking requirements by enabling/disabling data monuments, configuring switch ports and VLANs, and affixing OSI Layer 1–3 connectivity challenges
- Facilitate network and cabling support for office relocations, new office installations, and other infrastructural modifications
- Monitor the condition, availability, and operational integrity of both end-user and telecommunication network infrastructure
- Supervise environmental factors in data centers and network closets to ensure stable performance
- Utilize Cisco Prime and/or DNA Center to analyze alerts, observe network status, and react to outages, link complications, and critical connectivity issues
- Engage with ServiceNow daily for queue monitoring, management of assignments, documentation changes, and tracking completion of tasks
- Assist in the installation, upgrades, troubleshooting, and maintenance of wired and wireless access devices, encompassing port use, assignment, and supporting documentation
- Oversee monitoring, troubleshooting, and maintenance of telecommunication circuits, including DWDM optical and WAN-related circuits
- Configure remote management access and maintain records for network devices, network maps, and configuration management documentation
- Generate reports and ensure comprehensive, accurate, and high-quality technical documentation remains updated
- Collaborate directly with Service Desk, technical staff, and management on status, escalations, outages, and service restoration
- Execute OCIO notification and escalation protocols and act as a telecommunications representative/SME for OCIO when requested
- Provide occasional after-hours support for outages or urgent needs when necessary to restore services or satisfy high-priority requests
Description
At Strategic Technology Institute, Inc. (STi), we pride ourselves on supporting national security and mission-critical programs across various sectors including Engineering, MRO, Logistics, IT, Cybersecurity, and Program Control. As a minority-owned Small Disadvantaged Business (SDB), we are dedicated to providing effective, flexible, and innovative solutions that enable our clients to achieve operational objectives. We are currently seeking a Data Network Engineer to bolster our support for the Library of Congress within the IT Operational Support Services program. This full-time position, based in the Washington, DC metropolitan area, offers a competitive salary of $120,000.00 - $150,000.00 annually, coupled with comprehensive benefits including 401(k) plans, health and dental insurance, and paid time off. We look forward to welcoming new talent to our collaborative and mission-driven team.
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PolyML, Paxyl inc., Square One Insurance Services, IntouchCX, Knipper HEALTH, Bedrock Technology, Delval Equipment Corp. among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.