3692 IT & Software Developer jobs in the US
IT Support Technician - Helpdesk & Troubleshooting
$64,680 - 97,760
SpaceX
NE Alder Crest Drive 22908, Redmond + Remote
$64,680 - 97,760
Requirements
Must:
- High school diploma or equivalent
- At least 1 year of hands-on experience in assembling, deploying, and troubleshooting computing systems, peripherals, software, and IP networks in a corporate setting
- Familiarity with Microsoft technologies
- Experience in supporting Mac iOS and Linux platforms (preferred)
- Technical certifications such as A+, Network+, MCSE are a plus
- Basic understanding of audiovisual equipment
- Ability to handle mission-critical systems with a strong sense of urgency
- Capable of independent work while managing frequent interruptions
- Exceptional written, verbal, and telephone communication skills for high-visibility roles
- Physically able to lift up to 25 lbs for tasks like delivering computers and unpacking/rack-mounting equipment
- Valid drivers license required
- Flexibility to work various shifts, including potential overtime and weekends as necessary
Responsibilities
- Offer 1st, 2nd, and 3rd tier assistance to SpaceX personnel
- Oversee on-site inventory management and the full lifecycle of IT assets
- Acquire, set up, and roll out computer systems and mobile devices
- Resolve software and hardware challenges, both in-person and remotely
- Set up and troubleshoot desktop, label, and multifunction printers
- Provide network support and troubleshoot connectivity issues, including VLAN configurations
- Configure non-traditional network-connected devices (such as production and test machinery) to work with SpaceXs infrastructure
- Create new workflows and solutions by collaborating with IT engineering teams and other internal/external stakeholders to tackle complex challenges
- Draft instructional materials and translate intricate technical concepts into understandable language for non-technical audiences
Description
At SpaceX, we are driven by a vision of an adventurous future where humanity explores the cosmos. Our mission is to develop groundbreaking technologies that facilitate human life on Mars. As an IT Support Technician, you will play a crucial role in delivering comprehensive IT services to our teams. We offer a competitive compensation package that includes hourly rates ranging from $31.00 to $47.00 depending on your level of expertise, along with potential long-term incentives such as stock options and bonuses. Our employees enjoy extensive benefits, including medical, vision, and dental coverage, a 401(k) plan, life insurance, paid parental leave, and more. We also provide access to company shuttles for commutes to our Redmond office from designated locations in Seattle.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 3692 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Decisive Dividend Corporation, D3 Security Management Systems, GINGER Telecom, Gatestone & Co. Inc, GE Aerospace, IntouchCX, ID Cosmetic clinic among others, are currently hiring for Support roles in the United States.
The company with most openings is Judge Group, Inc. as they are hiring for 274 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Judge Group, Inc. as they are hiring for 274 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.