Landscape Maintenance Technician

- I maintain a warm and friendly demeanor at all times. - I can communicate effectively both verbally and in writing with all levels of staff and guests in an attentive, friendly, courteous, and service-oriented manner. - I listen, understand, and clarify concerns raised by employees and guests effectively. - I can multitask and prioritize departmental functions to meet deadlines. - I approach all interactions with guests and colleagues in an attentive, friendly, courteous, and service-focused manner. - I participate in all hotel-required meetings and training sessions. - I maintain regular attendance in accordance with Highgate Hotel Standards, complying with the varied scheduling needs of the hotel. - I uphold high standards of personal appearance and grooming, which includes wearing the appropriate uniform and nametag. - I comply with Highgate Hotel Standards and regulations to foster safe and efficient hotel operations. - I strive to enhance productivity, identify potential issues, and help implement solutions. - I handle problems effectively, including anticipating, preventing, identifying, and resolving issues as needed. - I can comprehend and apply complex information from various sources to achieve the required objectives. - I am willing to cross-train in other hotel-related functions. - I maintain confidentiality of sensitive information. - I proactively show initiative, including anticipating guest or operational needs. - I perform other duties as requested by management.