4115 IT & Software Developer jobs in the US

Software Guidance & Assistance jobs

Deal operations analyst

$92,000 - 118,000
Software Guidance & Assistance
East Main Street 27, Lehi
$92,000 - 118,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Over 3 years of experience in a business process analyst role or equivalent, with a strong background in quote-to-contract operations and hands-on experience with Salesforce and/or Microsoft Dynamics. - Familiarity with case management tools for documentation, workflow, and issue management. - Outstanding communication abilities, capable of simplifying complex subjects, fostering alignment, and influencing diverse stakeholders. - Proven capacity to recognize challenges, suggest insightful solutions, and drive initiatives to fruition in a fast-paced, changing business environment. - Flexibility and resilience in adapting to shifting priorities, with the capability to excel in a dynamic setting. - Keen attention to detail and commitment to quality, ensuring that work maintains high standards and empowers teams to meet customer needs. - A growth-oriented mindset with a desire to continuously learn, evolve, and generate innovative ideas that propel creativity and produce business impact. - A bachelors degree in Finance, Business Administration, Operations, or a related area; or 3-5 years of relevant industry experience that provides comparable knowledge.

Responsibilities

- Collaborate with operational teams, product business units, and pricing strategies to effectively implement Go-To-Market offers and ensure seamless execution. - Enable Deal Desk Analysts by coordinating, delivering, and facilitating training on Enterprise Go-To-Market products and processes. - Establish and maintain clear approval pathways and process documentation that aid team navigation through Adobes Enterprise offerings. - Keep global teams updated by communicating changes to go-to-market strategies, processes, and systems that affect deal support. - Contribute to strategic initiatives within Pricing and Revenue Operations, advocating for innovation and ongoing enhancements in quote-to-cash processes. - Serve as a trusted initial contact for team members seeking guidance on quote-to-contract processes in CRM, CPQ, and CLM solutions. - Quickly address and resolve reported issues to maintain business continuity. - Create a strong foundation for team performance by documenting common challenges, solutions, and user guides to promote self-service and collaboration. - Assist in system administration tasks, including user management, permissions, and configuration updates.

Description


At Software Guidance & Assistance, Inc. (SGA), we are seeking a Deal Operations Analyst for a contract position with one of our leading SaaS clients based in Lehi, UT, offering a hybrid work model of three days in the office per week. Our Revenue Operations team focuses on simplifying and innovating processes to enhance customer experiences with Adobe. We prioritize diversity, inclusion, and continuous growth, ensuring that our processes are supported by a dedicated team that adapts to evolving business needs. Join us at SGA, a women-owned technology and resource solutions provider, where we aim to tackle significant IT challenges with a more personalized approach. We celebrate our core values of customer service, employee development, and integrity. Youll be part of a diverse team that encourages individuals to be themselves and pursue their passions at work.
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