Capital Markets Business Analyst - Process Improvement

- Promote a customer-centric culture to strengthen client relationships and leverage broader banking systems and knowledge - Operate independently to identify and resolve issues with minimal oversight, thriving under tight deadlines - Perform daily operational tasks supporting the stock loan front office, focusing on trade lifecycle management, trade control, and client service - Possess a good understanding of the functions that support the firms middle office processing and the overall trade lifecycle along with its key stakeholders - Recognize the importance of the Banks risk appetite and culture in daily activities and decision-making - Actively seek effective and efficient operations in alignment with the firms core values, Code of Conduct, and Global Sales Principles; ensure adequate adherence to business controls for operational, compliance, and conduct risks - Foster a high-performance and inclusive work environment - Engage in negotiations with stakeholders to accomplish tasks within specified deadlines - Ensure data accuracy and completeness - Follow the firms policies and procedures to mitigate risks - Utilize strong communication, interpersonal, and diplomacy skills to interact with colleagues and stakeholders, handling complex sensitive information with an appreciation for audience diversity - Manage and escalate all requests, inquiries, and issues in a timely manner - Adhere to established procedures to identify and investigate problems related to securities settlement