774 IT & Software Developer jobs in the US
Help desk technician - entry-level, MSP
$40,000 - 45,000
Snap Tech IT, LLC
West 5th Place 2127, Tempe
$40,000 - 45,000
Requirements
Must:
- 0–2 years of experience in IT support, help desk, service desk, or technical assistance (including internships, personal projects, and home labs)
- Exceptional customer service or client-facing experience
- Strong written and verbal communication abilities
- Detail-oriented mindset with effective documentation practices
- A growth-oriented attitude and eagerness to establish a lasting career in IT
- Preferred: CompTIA A+, Network+, or Security+ certifications
- Preferred: Microsoft certifications
Responsibilities
- Deliver remote technical support to business clients in a B2B setting
- Troubleshoot various technical issues related to Windows 11, Microsoft 365, Active Directory, emails, printers, and basic networking
- Manage and resolve client tickets using our ticketing system
- Utilize RMM tools (ConnectWise Automate) for monitoring and remote assistance
- Conduct technical triage and assess issue severity and impact
- Meticulously document all work performed
- Stage, image, and deploy desktops and laptops
- Support user onboarding and offboarding processes
- Assist with cybersecurity tools, including antivirus, email filtering, web filtering, encryption, and MDM
- Maintain client documentation accessible in IT Glue
- Engage in continuous technical training
- Occasionally travel onsite (valid drivers license required)
- Participate in a rotating after-hours on-call schedule
Description
At Snap Tech IT, we are paving the way for your IT career with practical experience. As a growing Managed Service Provider located in Tempe, AZ, we offer an entry-level Help Desk Technician position specifically tailored for recent graduates, full-time students, or career changers pursuing IT certifications. Joining our team means working alongside industry experts in a collaborative environment where you can gain diverse experience across various client frameworks. We are committed to nurturing your professional growth, with supportive benefits such as medical and dental insurance, retirement contributions, and training reimbursements.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 774 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Snaplii, DataAnnotation, Data Networks, Inc., AVC Tech Services, Inc., SDV International, LendingPad Corp, Net Engineers, Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 79 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 79 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.