2042 IT & Software Developer jobs in the US
IT Support Specialist / Systems Engineer
$62,400 - 72,800
SilverPine I.T.
South Main Street 495, Las Vegas
$62,400 - 72,800
Requirements
Must:
- Minimum of 3 years of hands-on IT support experience in a professional setting
- Proficient in Microsoft 365 and Google Workspace administration as well as implementation
- Familiar with Active Directory and Group Policy
- Experienced with Microsoft Entra ID
- Knowledgeable in IP Networking, VPN, DHCP, and Wi-Fi
- Proven track record in documenting solutions and updating knowledge bases
- Strong verbal and written communication skills, with a focus on customer service
- Experience with Linux, MacOS, iOS, iPadOS, and Android operating systems is advantageous
- Familiarity with firewall configurations and VPN setups across various platforms is desirable
- Ability to work autonomously and tackle challenges independently
- Team player who recognizes when to seek help from peers
- Capability to lift up to 50 lbs to manage and relocate equipment such as computers and servers
- Ability to discern primary colors for cabling issues and system diagnosis
- Competence in understanding callers during calls with poor audio quality
- Recommended certifications: CompTIA A+, CompTIA Network+, CCNA, or MC:ITP (preferred)
Responsibilities
- Provide technical support for a wide range of issues, including end-user support, networking, and cloud environment
- Troubleshoot and resolve network issues spanning from the public internet to IoT devices
- Efficiently prioritize support tickets, ensuring clients concerns are recognized promptly
- Ensure system performance and security for seamless business operations
- Document internal procedures, create user guides, and maintain knowledge base articles
- Collaborate with IT team members to enhance service delivery and user experience
- Stay continuously informed about evolving technology trends and best practices in technical support
- Adapt and learn in light of an ever-changing technological landscape
Description
We are a small business dedicated to serving other small businesses, located in Las Vegas. Our Level 2 technicians thrive in a dynamic and fast-paced environment, addressing unique challenges through tailored solutions. We recognize the value of work-life balance, providing a Monday-Friday schedule with minimal after-hours demands. Our collaborative culture fosters individual problem-solving capabilities while allowing for flexibility between our office and client sites. We offer competitive benefits, including paid time off, health insurance reimbursement, and support for professional development through study materials and certification testing expenses.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 2042 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
D3 Security Management Systems, PolyML, Paxyl inc., Square One Insurance Services, IntouchCX, Summit 7 Systems, VenHub among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.