3516 IT & Software Developer jobs in the US

Sierra Business Solution LLC jobs

ServiceNow Architect - Illinois

$96,000 - 136,000
Sierra Business Solution LLC
West 63rd Street, Chicago
$96,000 - 136,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience as a Technical Lead - Proficient in ITIL Process Definition and Integration Solutions - Ability to comprehend customer business needs and translate them into functional requirements - Responsible for assessing requirements for precise estimation - Experienced in overseeing multiple implementation projects in ITSM, ITOM, CMDB, and integrations with a complete ServiceNow implementation lifecycle - Lead ITOM implementations, including management of Discovery schedules and MID Server troubleshooting - Design integrations with retry logic, security measures, and API governance - Ensure the integrity of CMDB through governance, audits, and automatic corrections - Collaborate with application stakeholders to create service maps and dependency models - Skilled in ServiceNow deployments, ITSM migrations, consolidations, upgrades, and integrations with third-party tools - Conduct proactive analysis to identify and resolve application issues - Mentor team members and impart technical knowledge - Strong understanding of ITIL processes and ability to discern correlations and impacts with customer needs and ITIL standards - Must hold certifications in ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 Foundation - Familiarity with Agile/Scrum methodologies

Responsibilities

- Grasp the architecture solution for the maintenance or implementation of the ServiceNow platform - Collaborate with the architect and clients to gather technical requirements, document them, and establish baselines - Develop a design that aligns with intended architecture and technical specifications - Lead a diverse team of ServiceNow developers, web designers, integration SMEs, and QA analysts to create and deliver applications fulfilling customer needs - Engage in Sprint activities (if practicing Agile) with customers and team members: - Formulate User stories based on requirements - Estimate effort and collaborate with the product sponsor to prioritize user stories - Conduct sprint planning sessions - Assign sprint tasks to team members - Advise on best practices and offer technical solutions or workarounds for challenges - Track and report the status of sprint user stories to the Project Manager - Identify and manage project risks and obstacles - Ensure product deployment quality adheres to the design - Maintain the security and resilience of components according to specifications - Discover and evaluate opportunities for ongoing improvements in delivery and design

Description


We are seeking a ServiceNow Architect to join our team in Chicago, IL, on a contract basis. Our organization values innovation and collaboration, providing a supportive environment for professional growth. You will play a crucial role in leading ServiceNow projects and working closely with stakeholders to align technical and business needs. Our team is dedicated to delivering quality solutions while adhering to industry best practices. We offer competitive compensation and the chance to work with a dynamic team of professionals.
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