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Technical Support Analyst
$45,894 - 65,000
Sanmina Corporation
Industrial Avenue 340, Turtle Lake
$45,894 - 65,000
Requirements
Must:
- I hold an Associate’s Degree or equivalent.
- I have a minimum of 1-2 years of experience in IT-related roles.
- I am familiar with Google Workspace Suite/Gmail.
- I possess 1-2 years of experience in a Windows/ChromeOS environment.
- I have experience with:
- Microsoft Windows desktop operating systems (WinXp - Win11)
- Microsoft Office products (2003 - 2021)
- Active Directory Users and Computers Account Administration
- Microsoft Security Administration
- Intermediate networking knowledge and skills, including but not limited to Ethernet physical layer connectivity analysis, basic TCP/IP protocol setup, and troubleshooting.
- I have basic knowledge of Microsoft server administration (2008-2022).
- I am familiar with anti-virus software and disk-imaging products.
- I have the ability to work based on goals and a ticketing system to meet on-time resolutions.
- I can be a team player in large deployment projects.
- I can read, write, and communicate clearly and effectively, coordinating with the team, end-users, and management to complete assigned tasks.
- I can troubleshoot and effectively resolve issues reported by the user community.
- I am capable of working in a fast-paced, high-demand environment.
- I can lift equipment weighing up to 50 lbs and participate in an on-call rotation.
- Experience in vulnerability mitigation and Linux is a plus.
- This position requires 100% on-site presence.
Responsibilities
- I provide daily technical support to employees for laptop/desktop systems, software, phones, and network infrastructure.
- I maintain and support the desktop environment, installing, configuring, and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment, and network issues in a dynamic manufacturing setting.
- I manage passwords, data integrity, and file system security for the desktop environment.
- I communicate technical information to both technical and non-technical staff.
- I recommend hardware and software solutions, including new acquisitions and upgrades.
- I create user accounts and image PCs and laptops.
- I install software packages for end-users and provide desktop phone support in a VoIP environment, as well as cell phone user support.
- I resolve anti-virus and anti-spam issues on user computers while working with customer systems to address network-related issues.
- I provide help desk support, resolving user problems with desktop applications, workstations, and peripheral equipment.
- I install and maintain application and desktop software products, as well as label printers and barcode scanners in the manufacturing environment.
- I may participate in developing information technology and infrastructure projects and conduct training programs designed to educate users about basic and specialized applications.
Description
Work is performed in both an office and manufacturing environment. The job involves standing, walking, sitting, stooping, bending, talking, and hearing in person. I use my hands to handle objects or controls, reach with my hands and arms, and engage in substantial motions of the wrists, hands, and/or fingers, including repetitive motions. Specific vision abilities required for this job include close vision, distance vision, depth perception, color vision, and the ability to adjust focus. Occasionally, I may need to exert up to 50 pounds of force to lift, carry, push, pull, or otherwise move objects. Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. I must be a US citizen to qualify for this position. Job Type: Full-time Pay: $45,894.12 - $65,000.00 per year Benefits include: - 401(k) with matching - Dental insurance - Employee assistance program - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Parental leave - Referral program - Retirement plan - Tuition reimbursement - Vision insurance Work Location: In person.
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The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.