1072 IT & Software Developer jobs in the US
Desktop Support Engineer - Tier II
$100,000 - 140,000
A E Liberty Street 3, Sumter + Remote (US)
$100,000 - 140,000
Requirements
Must:
- Associate degree in a relevant field and a minimum of 3 years of pertinent IT experience, or 5 years of related IT experience.
- Experience with firewalls.
- Familiarity with the installation of Microsoft Windows Server in both Host and Compute Environments, utilizing server images.
- Proficient in implementing storage solutions, ensuring high availability, managing Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity, and remote access solutions, as well as core and distributed network solutions, while also maintaining and monitoring server environments.
- Skilled in managing Microsoft users and permissions, creating Active Directory Domain Services (AD DS) forests, designing server infrastructure, troubleshooting, and safeguarding network and user data.
- Certifications: Network+ or CCNA.
- ITIL Foundation V5 certification must be obtained within 60 days of employment.
- Active DoD Secret level clearance or higher is required.
Responsibilities
- Design, implement, and provide support for desktop and client systems, including thick, thin, virtual, and cloud-based technologies.
- Develop and manage all desktop/client system images for partner networks, including clients for remote access and Communication Fly-Away Kits.
- Monitor and analyze a range of desktop/client performance metrics to identify underperforming areas.
- Troubleshoot and devise effective solutions to address performance issues both remotely and on-site.
- Utilize technical writing to create and maintain system concept of operations (CONOPS), engineering plans, TTPs, and user manuals for Desktop/Client Systems.
- Research alternative and emerging Desktop/Client System technologies to meet client needs and ensure compatibility with existing Enterprise solutions.
- Manage multiple tasks across various complex production environments with numerous stakeholders.
- Conduct analyses for network/system collaboration needs and engage in planning, designing, upgrading, and deploying enterprise datacenter hardware and software on a project-based timeline.
- Collaborate with the Project Management Office (PMO) for all new client implementations.
- Provide general IT management support.
- Offer general networking assistance.
- Deliver LAN and WAN Enterprise support.
- Provide technical and general O&M support as needed.
- Assist with documentation and reporting as required.
- Support meetings and briefings as necessary.
- Offer functional training support as required.
- Provide support for OCONUS deployment/TDY travel as needed.
- Assist with CONUS TDY support as required.
Description
We are a dynamic systems integrator established in 1976, committed to delivering talented teams and innovative, cost-effective solutions and services to support our customers missions for over 47 years. Our focus on hiring and retaining quality individuals in a rapidly changing IT landscape is reflected in our employee retention rate, averaging over 3 years. We emphasize quality service, customer satisfaction, and adhere to industry-leading policies and practices, achieving CMMI Level 3 certification and ISO registrations, including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. Our headquarters is located in McLean, Virginia, with additional offices and on-site operations spread across the United States. SMS is an Equal Opportunity Employer, valuing diversity and inclusion in our workforce.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1072 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
micro1, Paxyl inc., Infovirtuel, Allied Technical Solutions, CMI Financial Group, SciTec, Spectrum Net Designs among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.