WMS Application Analyst - South Bloomingville

- Support and enhance our Warehouse Management Systems (WMS) focusing on HighJump, Körber, and Infios - Provide first-line application support for WMS-related issues across the specified platforms - Analyze, troubleshoot, and resolve user-reported incidents and system errors efficiently - Collaborate with business stakeholders to document requirements for minor enhancements and configuration changes - Assist in system configuration, user access management, and basic workflow customization - Participate in testing of new WMS releases, patches, or enhancements, including writing test scripts - Create and maintain user documentation, standard operating procedures, and training materials - Work closely with warehouse and logistics teams to ensure efficient daily WMS operations - Monitor WMS performance and conduct proactive system health checks - Support project initiatives for system upgrades, new functionalities, or process improvements - Escalate complex issues to senior analysts or vendors while adhering to change control processes - Make independent decisions while maintaining confidentiality and professionalism - Engage in training initiatives, workshops, and webinars for skill enhancement - Provide proactive support to internal and external users, addressing inquiries and concerns promptly - Exhibit behaviors aligned with Rural King values: People First, Integrity, Teamwork, and Continuous Improvement - Travel occasionally to distribution centers or warehouses as required - Participate in on-call rotation or after-hours support during critical periods