WMS Application Analyst - Bloomingburg

- Support and enhance Warehouse Management Systems (WMS), including HighJump, Körber, and Infios platforms - Provide first-line application support for WMS-related issues - Analyze, troubleshoot, and resolve user-reported incidents and system errors efficiently - Collaborate with business stakeholders to gather and document requirements for enhancements and configuration changes - Assist in system configuration, user access management, and basic workflow customization - Participate in testing for new WMS releases and validation of functionality - Create and maintain user documentation, standard operating procedures, and training materials - Work with warehouse and logistics teams to ensure seamless WMS operations - Monitor WMS performance and conduct proactive system health checks - Support project initiatives related to system upgrades and process improvements - Escalate complex issues to senior analysts or vendors while adhering to change control processes - Use judgment in daily decisions while ensuring confidentiality and professionalism - Engage in learning initiatives such as training programs and workshops - Provide proactive and professional support to assist with inquiries and concerns promptly - Demonstrate commitment to Rural Kings core values: People First, Integrity, Teamwork, and Continuous Improvement - Be available for occasional travel to distribution centers or warehouses and on-call support during critical times - Perform other assigned duties as required