Senior Software QA Analyst - Gays

- Develop, implement, and uphold detailed test plans, scripts, and cases for various testing cycles - Maintain a repository of regression tests for assigned applications, including scenario definitions for automation - Examine defect trends and identify improvements for test workflows - Discover automation opportunities within testing processes - Oversee the execution of automated testing scripts at all QA levels - Execute test cases using both manual and automated methods, interpret outcomes, and provide feedback to the development team through clear defect reporting - Participate in deployment activities and post-production validations - Collaborate with internal and external teams to clarify requirements and acceptance criteria - Spearhead continuous enhancement of testing processes and technologies - Mentor junior QA team members, offering training and guidance - Liaise with external development and testing teams - Coordinate with end users for the execution of User Acceptance Testing - Manage QA/Dev environments, including code version control and data handling - Offer guidance and support to end users for application software - Create functional documents like user training instructions - Assist internal customers with both functional and technical support - Train end users on software systems - Provide technical assistance during application design, development, and testing phases - Engage in all stages of the Software Development Life Cycle (SDLC) - Review enhancements for compatibility and adherence to guidelines - Prepare and present status reports to internal stakeholders - Collaborate to create test cases and address documented issues - Provide on-call support as instructed by management - May undertake cross-training for additional duties - Operate general office equipment - Regularly input data via keyboard - Required to sit, stand, or walk for extended periods - Communicate effectively with others in person and through electronic means